Summary
Overview
Work history
Education
Skills
Timeline
Generic

Amy Bent

Solihull

Summary

Results-driven Retail Manager with extensive experience within a premium automotive retail environment at Sytner BMW. Proven track record of leading high-performing sales teams, maximising vehicle and finance profitability, delivering exceptional customer experiences, and maintaining the highest standards of compliance and operational excellence. Passionate about developing people, building last customer relationships, self-generating sales, and driving success. Seeking to leverage leadership experience and premium automotive expertise within Porsche Centre operations.

Overview

18
18
years of professional experience

Work history

Retail Manager

Sytner BMW
Solihull
2016.04 - Current

Strong track record of developing, coaching, and motivating high-performing teams.

Consistently exceeded departmental finance and profitability targets each quarter.

Increased finance penetration and product sales by enhancing customer engagement strategies.

Achieved high customer satisfaction and repeat business through strategic management and targeted campaigns.

Advocated for luxury automotive retail and premium brand representation, fostering brand loyalty and customer trust.

Managed F&I performance and reports to maximise productivity.

Sales Executive

Sytner BMW
Birmingham
2016.01 - 2016.06

Recognised for outstanding performance, skills, and passion for the brand within six months of joining BMW in a Sales role, which led to my promotion to Business Manager.

Sales Executive

Sytner MINI
Birmingham
2012.10 - 2016.01

Progressed from trainee sales executive to top-performing executive within six months, delivering record-breaking new vehicle sales during March and September, achieving high profitability and outstanding product sales.

JJust 18 months into my career, I achieved the highest product penetration performance within the group, earning a reward trip to London and an exclusive white-water rafting experience alongside Olympic gold medallists.

Sales Assistant

Selfridges
Birmingham
2008.04 - 2012.10

Education

A-Levels - Art & Design (A), Graphic Design (A), Psychology (B)

King Edward VI College
Stourbridge

Skills

  • Hardworking & motivated to be the best

  • Customer Retention & Loyalty

  • Negotiation & Influencing

  • Both new & used vehicle operations

  • Process Improvement

  • Reliable and punctual

  • High Attention to detail

  • Problem solving

  • Coaching & mentoring

  • Team player

Timeline

Retail Manager

Sytner BMW
2016.04 - Current

Sales Executive

Sytner BMW
2016.01 - 2016.06

Sales Executive

Sytner MINI
2012.10 - 2016.01

Sales Assistant

Selfridges
2008.04 - 2012.10

A-Levels - Art & Design (A), Graphic Design (A), Psychology (B)

King Edward VI College
Amy Bent