Amy Atkinson
Newcastle upon Tyne
Summary
A Global Heritage Management MA student with a First-class degree in History with a background in visitor experience. I am now seeking a placement to expand my skillset and work across multiple teams and projects
Overview
5
5
years of professional experience
Work History
Volunteer Visitor Assistant
Heritage Open Days
Newcastle upon Tyne
09.2026 - 09.2026
- Volunteered at Ballast Hills Burial Ground, helping to welcome and engage visitors.
- Kept close watch of guest activities to maintain group safety during activities.
- Supported the practical experience in public history and heritage interpretation for a diverse range of visitors.
- Contributed to the wider aim of making local history accessible to the public.
Volunteer Visitor Assistant
Temple Newsam House
Leeds
07.2022 - 08.2022
- Maintained punctuality and professionalism in all interactions, creating a positive image of the site.
- Helped to prepare and guide tours for a range of visitors, including school groups
- Worked collaboratively with other volunteers, developing teamwork and the ability to share and compromise on ideas.
- Worked independently setting up some events, strengthening confidence and critical thinking.
Bartender
Gaping Goose Pub
Leeds
06.2025 - 09.2026
- Managed multiple tasks and customer requests in a fast-paced setting
- Worked as a key holder, demonstrating reliability and trustworthiness
- Maintained high standards of cleanliness and organisation
- Trained new staff on bar operations, and customer service standards.
Sales Assistant
Dumouchel Patisserie
Leeds
06.2021 - 01.2023
- Assisted with overseeing orders and deliveries, developing my organisational and time management skills.
- Managed much of the business' social media, helping to increase customer engagement and interaction
Education
Master of Arts - Global Heritage Management
Newcastle University
Newcastle upon Tyne01-2027
Bachelor of Arts - History
Newcastle University
Newcastle upon Tyne01-2026
A-Levels -
Garforth Academy Sixth Form
Leeds 01-2023
Skills
- Customer service - friendly and welcoming approach with a commitment to create positive experiences
- Teamwork - comfortable working collaboratively and supporting colleagues to achieve shared goals
- Organisation - strong organisational skills with experience preparing for events and ensuring tasks are completed to a high standard
- Visitor engagement
- Heritage interpretation
- Event coordination
- Friendly demeanour
References
References available upon request.
Timeline
Volunteer Visitor Assistant
Heritage Open Days
09.2026 - 09.2026
Bartender
Gaping Goose Pub
06.2025 - 09.2026
Volunteer Visitor Assistant
Temple Newsam House
07.2022 - 08.2022
Sales Assistant
Dumouchel Patisserie
06.2021 - 01.2023
Master of Arts - Global Heritage Management
Newcastle University
Bachelor of Arts - History
Newcastle University
A-Levels -
Garforth Academy Sixth Form