Amita Mehra-Rana
Wembley
Summary
Detail-oriented professional with a proven track record in team leadership, client management, and quality assurance analysis. Demonstrates exceptional verbal and written communication skills and strong organisational and time management abilities. Proven ability to build strong client relationships and provide exceptional service, resulting in consistently high client satisfaction ratings and positive feedback regarding the clarity and accuracy of tax advice. Proficient in using accounting software and Microsoft Excel to manage data effectively. Known for attention to detail, problem-solving skills, and the ability to work effectively under deadlines.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Accounts assistant
Justa & Co Chartered Accountants
Coventry
07.2021 - 10.2024
- Preparing and filing CGT (Capital Gains Tax)
- Prepare VAT returns and submit returns via MTD software
- Use of Sage One, Xero, Sage Accounts Production, QuickBooks, Excel
- Admin work- VAT registration and de-registrations, finding first returns, dealing with HMRC inspections, answering clients' queries, appealing client penalties, setting up payment plans
- Preparation of management accounts and end-month duties.
- Met deadlines by managing workload independently.
- Resolved complex VAT issues quickly, minimising potential impact on business operations.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Reconciled all company accounts, including credit cards and expenses.
- Prepared annual tax returns for individuals and corporations, ensuring accuracy and compliance.
Technical Support Worker
Sitel Ltd
Coventry
05.2020 - 04.2021
- Dealing with customer complaints in an efficient manner
- Working effectively as part of a team
- Adhering to company principles and values
- Booking repairs/updating customers on their current repairs
- Navigating around multiple systems whilst conversing with customers
- Troubleshooting equipment
- Liaising with manufacturers/repair centres
- Organising replacements, exchanges, and refunds
Sales Supervisor
Primark
Coventry
01.2017 - 11.2020
- Managing a large team of sales assistants, including HR and related issues
- Assigning duties as required by senior management
- Supervise till activity and audit thereof
- Supervise and Coordinate Monthly, and Quarterly stock taking
- Escalated complaints management
- Providing friendly and informative customer service
Education
Bachelor of Arts - Accounting and Finance
Birmingham City University
09.2016 - 07.2019
A Levels Double Business - BTEC in Information Tech
Sidney Stringer Academy
GCSE - English, Maths & Core Science
Sydney Stringer Academy
10.2012 - 06.2014
Skills
- Excellent communication skills both verbal and written
- Team leadership and supervision
- Strong attention to detail and accuracy
- Microsoft Excel
- Tax Return Preparation & Submission
- Client management skills
- High organisational aptitude
- Bank reconciliations
Languages
English
Hindi
Accomplishments
- Proven ability to consistently exceed performance targets and deliver exceptional results.
- Demonstrated leadership by mentoring and training staff on all aspects of VAT compliance, from foundational principles to complex procedures.
- Expert in VAT compliance, capable of handling complex issues and providing effective training to colleagues.
Personal Information
Custom
6,6
Certification
I hold 9 exemptions through university for ACCA
Timeline
Accounts assistant
Justa & Co Chartered Accountants
07.2021 - 10.2024
Technical Support Worker
Sitel Ltd
05.2020 - 04.2021
Sales Supervisor
Primark
01.2017 - 11.2020
Bachelor of Arts - Accounting and Finance
Birmingham City University
09.2016 - 07.2019
GCSE - English, Maths & Core Science
Sydney Stringer Academy
10.2012 - 06.2014
A Levels Double Business - BTEC in Information Tech
Sidney Stringer Academy
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