Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Heidi Onions

Birmingham,England

Summary

Organised professional with meticulous attention to detail. Proven success adapting to different procedures while adhering to company standards. Background in maintaining financial records and meeting strict deadlines.

Overview

8
8
years of professional experience

Work history

Accounts Assistant

West Heath Garage
Birmingham , West Midlands
09.2019 - Current
  • Reconciled all expenses and accounts, including company credit cards and expense accounts.
  • Monitored accounts payable and receivable status.
  • Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
  • Dealt with customer enquiries online, over the telephone and in person.
  • Managed invoices, credits and refunds in Quickbooks, maintaining accurate filing of details for traceability purposes.

Assistant Sailing Instructor

Barnt Green Sailing Club
Barnt Green, Worcestershire
08.2017 - Current
  • Organised sailing activities focused on developing skills in line with Royal Yachting Association (RYA) curriculum.
  • Maintained a safe environment for trainees ensuring the practical and safe use of all sailing equipment.
  • Motivated young people to develop skills and resilience on the water.
  • Worked as part of the wider sailing team when making assessment judgements for certification.

Insurance broker

Barpax
Worcester, Worcestershire
09.2021 - 08.2022
  • Resolved disputes between clients and their insurance companies swiftly, fostering trustful relationship.
  • Interpreted complicated insurance documents, simplifying them for client understanding.
  • Ensured compliance with all relevant regulations during policy negotiation and sale processes.
  • Assessed client needs for policy renewals and adjustments.
  • Recommended suitable products from a wide range of options to meet client requirements.

Cattery Assistant

Huscote Cattery
Birmingham, West Midlands
01.2018 - 09.2019
  • Initially a voluntary position as part of my Duke of Edinburgh award, however I was subsequently employed.
  • Monitored and maintained food and water levels of boarded animals, meeting individual animal dietary needs.
  • Ensured sanitary conditions for animals by cleaning living spaces and cages according to guidelines.
  • Cleaned living spaces and cages in accordance with council health code requirements to provide sanitary environment for animals.
  • Provided basic hygiene upkeep for cats.
  • Observed animal details such as size, condition, behaviour and eating habits and advised other team members so concerns could be addressed by professionals when necessary.
  • Tracked metrics such as overall health, behaviours and diet to isolate and address concerns.
  • Dealt with owners’ enquiries during the booking-in process.

Education

A Levels -

Worcester Sixth Form College
Worcester, Worcestershire

GCSEs -

RGS Dodderhill School For Girls
Droitwich, Worcestershire

BA(Hons) Accounting and Finance -

University of the West of England
Bristol
09/2022 -

Skills

  • I have excellent verbal and written communication skills, honed both through formal education and work experience
  • As a committed team member, I am able to build effective relationships with both customers and colleagues
  • Excellent physical strength developed through sailing and other sporting interests
  • I am both reliable and trustworthy with excellent attendance in all employment

Accomplishments

  • Full clean UK driving licence.
  • Royal Yachting Association (RYA) Sailing Stages 1-4.
  • RYA Assistant Instructor qualification.
  • Duke of Edinburgh Bronze Award.

Timeline

Insurance broker

Barpax
09.2021 - 08.2022

Accounts Assistant

West Heath Garage
09.2019 - Current

Cattery Assistant

Huscote Cattery
01.2018 - 09.2019

Assistant Sailing Instructor

Barnt Green Sailing Club
08.2017 - Current

A Levels -

Worcester Sixth Form College

GCSEs -

RGS Dodderhill School For Girls

BA(Hons) Accounting and Finance -

University of the West of England
09/2022 -

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Heidi Onions