Amir bhurtel
Aldershot,UK
Summary
Personable individual with genuine interest in providing excellent customer service and ensuring guest satisfaction. Possesses strong interpersonal skills and ability to swiftly adapt to new environments, complemented by keen attention to detail. Ready to contribute to creating memorable dining experiences and fostering welcoming atmosphere.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Waiter,Hospitality
Pataleban resort
Kathmandu, Nepal
03.2023 - 01.2025
- Assisted in food preparation, resulting in timely service delivery.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Relayed feedback from customers to management for continuous improvement.
- Delivered excellent customer service through friendly and polite interaction.
Dishwasher,Cleaner
Wicked villa resort
Kathmandu, Nepal
06.2021 - 11.2022
- Arranged cleaned utensils strategically, facilitating easy access for cooking staff during rush hours.
- Facilitated efficient food preparation with timely cleaning of pots, pans, and other cookware.
- Demonstrated flexibility in duties performed; took up additional tasks such as floor mopping and bin emptying when required.
- Helped create a positive dining experience for guests with provision of spotless cutlery and crockery.
Education
Bachelor of Business Administration - Accounting
University of Roehampton
London 04.2025 - 06.2028
Certificate of Higher Education - Management
Everest Innovative college
Kathmandu,Nepal 06.2021 - 05.2023
Skills
- Cookware cleaning expertise
- Hygiene consciousness
- Teamwork in high-stress situations
- Floor cleaning expertise
- Flexible working hours
- Customer service expert
Languages
English
Advanced
Hindi
Advanced (C1)
Nepali
Proficient (C2)
Additional Information
- Right to work in uk
- Available: Sunday,Monday,Wednesday,Thursday,Friday,Saturday
- Open to all shifts on Nights
- Willing to complete all training required by
Timeline
Bachelor of Business Administration - Accounting
University of Roehampton
04.2025 - 06.2028
Waiter,Hospitality
Pataleban resort
03.2023 - 01.2025
Dishwasher,Cleaner
Wicked villa resort
06.2021 - 11.2022
Certificate of Higher Education - Management
Everest Innovative college
06.2021 - 05.2023
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