Amie Davies
Summary
Dedicated professional with extensive experience in customer service and team collaboration. Skilled in working with the public, handling difficult customers, and managing cash transactions efficiently. Proficient in Spanish, enhancing communication with diverse clientele. Adept at using kitchen equipment and thriving under stress, ensuring smooth operations in fast-paced environments. Committed to leveraging skills to contribute effectively to team success and customer satisfaction.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work history
Assembly Operative
Pelham Laboratories
Waterlooville, Hampshire
07.2025 - Current
- Checked components for defects prior to assembly, minimising waste and rework time.
- Packaged finished products and prepared them for shipment.
- Adhered to safety procedures, promoting a safe working environment.
Front of House Team Member
Aroma
Havant, Hampshire
05.2025 - Current
- Managed cash transactions accurately, ensuring accurate financial records.
- Recommended menu items to guests, enhancing their dining experience.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Communicated effectively with delivery drivers to ensure timely delivery of meals.
- Handled customer orders both in person and over the phone.
Crew Member
Five Guys
Chichester, West Sussex
09.2023 - 02.2024
- Greeted and served guests, ensuring prompt and courteous service.
- Managed sales transactions using POS systems efficiently.
- Prepared products in line with quality standards.
- Upheld food safety and sanitation protocols consistently.
- Opening and closing the store.
- Maintaining a clean shop floor, promoting a welcoming environment.
- Assisting in stock replenishment to maintain store appearance.
Crew Member
Burger King
Havant, Hampshire
09.2022 - 06.2023
- Greeted and served guests, ensuring prompt and courteous service.
- Worked the drive-thru window, taking customer's orders, assembling their food and drink, and taking payment all in a timely manner.
- Managed sales transactions using POS systems efficiently.
- Prepared products in line with quality standards.
- Upheld food safety and sanitation protocols consistently.
- Closed store at day's end.
- Maintaining a clean shop floor, promoting a welcoming environment.
- Assisting in stock replenishment to maintain store appearance.
Sandwich Artist
Subway
Chichester, West Sussex
11.2021 - 04.2022
- Greeted and served guests, ensuring prompt and courteous service.
- Managed sales transactions using POS systems efficiently.
- Prepared products in line with quality standards.
- Upheld food safety and sanitation protocols consistently.
- Closed store at day's end, acting as key holder.
- Maintaining a clean shop floor, promoting a welcoming environment.
- Assisting in stock replenishment to maintain store appearance.
Retail Assistant
Skoolkit
Havant, Hampshire
06.2021 - 09.2021
- Greeting customers as they entered .
- Handling transactions using a POS.
- Handling deliveries.
- Advising and assisting customers.
- Maintaining a clean shop floor, promoting a welcoming environment.
- Assisting in stock replenishment to maintain store appearance.
Education
GCSE -
The Petersfield School
Petersfield, Hampshire 09.2014 - 07.2019
A-Level -
Havant College
Havant, Hampshire 09.2019 - 07.2021
Bachelor of Science - Criminology and Forensic Psychology
University of Chichester
Chichester 09.2021 - 08.2024
Skills
- Working with the public
- Working under stress
- Working as a team
- Proficient in Spanish
- Handling difficult customers
- Cash handling
- Kitchen equipment use
Volunteering
Police Cadets
Volunteered at various events such as Moonwalk and Victorious while a member of local police cadets.
Expedition to Borneo
Raised £3000 to fund an expedition to Borneo, where I volunteered for the community by building a driveway and kitchen by hand as part of a team for a local church, and climbed to the peak of Mount Kinabalu, the highest peak in South-East Asia.
National Citizen Service (NCS)
Collaborated as part of a group project which organised and executed a week's worth of fundraising activities such as a bake sale and sponsored walk for Blood Cancer UK, raising over £700 and increasing public awareness of both the illness and the charity.
Affiliations
- Piano
- Guitar
- Knitting
- Drawing
- Languages
Languages
English
Native
Spanish
Upper intermediate
Accomplishments
- Duke of Edinburgh Bronze Award
- Hiked the entirety (100 miles) of the South Downs Way
References
References available upon request.
Timeline
Assembly Operative
Pelham Laboratories
07.2025 - Current
Front of House Team Member
Aroma
05.2025 - Current
Crew Member
Five Guys
09.2023 - 02.2024
Crew Member
Burger King
09.2022 - 06.2023
Sandwich Artist
Subway
11.2021 - 04.2022
Bachelor of Science - Criminology and Forensic Psychology
University of Chichester
09.2021 - 08.2024
Retail Assistant
Skoolkit
06.2021 - 09.2021
A-Level -
Havant College
09.2019 - 07.2021
GCSE -
The Petersfield School
09.2014 - 07.2019