Amie Bandor Bami
Summary
Friendly and hardworking professional with a great deal of experience in fast-paced hospitality environments. Confident at working under pressure whilst maintaining a positive attitude. Skilled in customer service, teamwork, problem-solving, and adapting quickly to new environments. Experienced in both front-of-house hospitality and back office customer support roles, with some leadership experience. Eager to continue developing skills and contribute positively to a team.
Overview
5
5
years of professional experience
Work history
FOH / Supervisor
Strike / The Lucky Goat
London
2024.03 - 2026.05
- Served large parties, including corporate events and birthday functions
- Completed mixology training
- Experience with setting up games (darts, shuffleboard, bowling etc.)
- Further developed leadership skills
- Maintained excellent customer service standards in a fast-paced environment
Service Operations Advisor
Kaplan
Manchester
2023.08 - 2024.03
- Learning a large range of products
- De-escalating situations with frustrated customers
- Confidence interacting with a variety of different people
- Quick problem solving skills
- Confident in a busy call center
- Experience working within my team to keep call queues to a minimum
Bar staff
The Victoria
London
2022.11 - 2023.08
- Quickly confident in new environment
- Opening and closing down the bar
- Taking time to ensure a clean work environment
- Further experience with food and drink service
FOH
The Riverside
London
2021.07 - 2022.11
- Honed my bartending and waitressing skills in a fast-paced environment
- Experience in delivering food
- Friendly attitude with swift service
- Closing premises
Languages
German
Native
Timeline
FOH / Supervisor
Strike / The Lucky Goat
2024.03 - 2026.05
Service Operations Advisor
Kaplan
2023.08 - 2024.03
Bar staff
The Victoria
2022.11 - 2023.08
FOH
The Riverside
2021.07 - 2022.11