Amelie Swaisland-Dyke
Guildford,Surrey
Summary
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Organised and dependable, with strong problem-solving abilities and collaborative spirit. Demonstrates excellent time management and communication skills, ensuring smooth operations and effective teamwork.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Bar supervisor
The Gladstone
Brighton, Brighton and Hove
2023.09 - 2025.12
- Supervised daily bar operations and employees, ensuring smooth service and positive customer experience during busy and high-pressure periods.
- Managed customer conflicts calmly and effectively, de-escalating challenging situations to maintain a safe and welcoming environment.
- Managed daily sales of over £2,000, maintaining accuracy in compensation for performers, cashing-up procedures, balancing tills and securely closing down venue.
- Entrusted key holder duties.
Bartender
Pews Bar & Courtyard
Guildford, Surrey
2021.09 - 2024.09
- Crafted and served a diverse range of cocktails and beverages to meet customer preferences.
- Maintained cleanliness and organisation of bar area to ensure compliance with health and safety regulations.
- Developed strong customer relationships by providing exceptional service and engaging in friendly conversation.
- Confirmed ages of customers to identify eligibility.
Administrative assistant
K.A Rylance
Guildford, Surrey
2022.09 - 2023.07
- Directed incoming mail, interoffice messages and packages to office recipients.
- Booked and coordinated equipment maintenance to meet operational needs.
- Greeted visitors and directed them to designated areas.
Front of house team member
Yvonne Arnaud Theatre
Guildford, Surrey
2019.06 - 2020.04
- Monitored audience behaviour and auditorium safety, addressing issues to uphold theatre standards and guest comfort.
- Communicated effectively with box office, bar, and management teams to ensure seamless performance operations.
- Assisted guests with seating and accessibility needs, maintaining smooth audience flow before and during performances.
- Maintained a polished and professional environment via pre-show checks, interval duties, and end-of-night resets.
Education
Bachelor of Arts - Drama, Theatre & Performance
University of Sussex
Brighton 2022.09 - 2025.07
A-Levels -
Guildford County School
Guildford, SurreySkills
- Knowledge of stagecraft
- Proactive communication
- F&B operations
- Challenge 25 policy
Timeline
Bar supervisor
The Gladstone
2023.09 - 2025.12
Administrative assistant
K.A Rylance
2022.09 - 2023.07
Bachelor of Arts - Drama, Theatre & Performance
University of Sussex
2022.09 - 2025.07
Bartender
Pews Bar & Courtyard
2021.09 - 2024.09
Front of house team member
Yvonne Arnaud Theatre
2019.06 - 2020.04
A-Levels -
Guildford County School