Summary
Overview
Work history
Education
Skills
Timeline
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Amelia Smythe

Deeping Gate,Cambridgeshire

Summary

Attentive individual able to maintain composure in high-pressure environments. Strong team player dedicated to supporting colleagues and ensuring customer satisfaction. Quick learner with excellent memory and attention to detail. Energetic individual with a focus for customer service and passion for creating memorable experiences. Possesses strong communication skills and ability to multitask easily in fast-paced environments. Aims to enhance customer satisfaction and contribute to welcoming a atmosphere.

Overview

4
4
years of professional experience

Work history

Cafe Barista

Cafe Mills
Market Deeping, Lincolnshire
05.2023 - Current
  • Warmly greets and serves customers, to provide exceptional service and enhance overall experience.
  • Creates a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
  • Delivers orders promptly and professionally to ensure repeat business is gained.
  • Builds relationships with regulars, enhancing their experience and loyalty to the cafe.
  • Prepares and serves a wide range of drinks to meet customer preferences.
  • Operates espresso machines and various other drinks equipment with precision and care.
  • Suggests changes to the menu based on customer feedback leading to increased sales.
  • Promptly processes payments to minimise wait times.


Evening Banquet/Ball Waitress

Don't Lose Hope
Bourne, Lincolnshire
09.2022 - 09.2022
  • Waitress at a Charity Ball
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

Cafe Waitress

Don't Lose Hope
Bourne, Lincolnshire
03.2022 - 09.2022
  • Part of the front-of-house team to provide a positive customer experience.
  • Efficiently process cash, credit and debit payments.
  • Operating coffee machines, blenders and milk frothers to create a variety of drinks.
  • Provide a warm, welcoming and friendly environment within the coffee shop, through polite service and going the extra mile to assist needs.
  • Meticulously clean glasses, cups, plates and cutlery using dishwasher facilities.
  • Sanitise tables and dining areas thoroughly between customers, maintaining a clean, professional café appearance.
  • Provide efficient table service for customers by taking orders and delivery food and drinks.

Education

Bachelor of Science - Psychology

University of Lincoln
Lincoln, England
09.2025 -

A-Levels - Psychology, English Literature & Sociology

Bourne Grammar School
Bourne, LIN
09.2023 - 07.2025

GCSEs - Maths, English, Combined Science, EPR, Drama, Music, Spanish

Bourne Grammar School
Lincolnshire
09.2018 - 07.2023

Skills

  • Highly motivated
  • Organised and reliable
  • Multitasker
  • Team player
  • Upbeat, outgoing and positive
  • Enthusiastic communicator
  • Builds rapport
  • Timekeeping
  • Honest
  • Barista techniques
  • Memorising orders

Timeline

Bachelor of Science - Psychology

University of Lincoln
09.2025 -

A-Levels - Psychology, English Literature & Sociology

Bourne Grammar School
09.2023 - 07.2025

Cafe Barista

Cafe Mills
05.2023 - Current

Evening Banquet/Ball Waitress

Don't Lose Hope
09.2022 - 09.2022

Cafe Waitress

Don't Lose Hope
03.2022 - 09.2022

GCSEs - Maths, English, Combined Science, EPR, Drama, Music, Spanish

Bourne Grammar School
09.2018 - 07.2023

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