Amelia Smythe
Deeping Gate,Cambridgeshire
Summary
Attentive individual able to maintain composure in high-pressure environments. Strong team player dedicated to supporting colleagues and ensuring customer satisfaction. Quick learner with excellent memory and attention to detail. Energetic individual with a focus for customer service and passion for creating memorable experiences. Possesses strong communication skills and ability to multitask easily in fast-paced environments. Aims to enhance customer satisfaction and contribute to welcoming a atmosphere.
Overview
4
4
years of professional experience
Work history
Cafe Barista
Cafe Mills
Market Deeping, Lincolnshire
05.2023 - Current
- Warmly greets and serves customers, to provide exceptional service and enhance overall experience.
- Creates a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
- Delivers orders promptly and professionally to ensure repeat business is gained.
- Builds relationships with regulars, enhancing their experience and loyalty to the cafe.
- Prepares and serves a wide range of drinks to meet customer preferences.
- Operates espresso machines and various other drinks equipment with precision and care.
- Suggests changes to the menu based on customer feedback leading to increased sales.
- Promptly processes payments to minimise wait times.
Evening Banquet/Ball Waitress
Don't Lose Hope
Bourne, Lincolnshire
09.2022 - 09.2022
- Waitress at a Charity Ball
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Cafe Waitress
Don't Lose Hope
Bourne, Lincolnshire
03.2022 - 09.2022
- Part of the front-of-house team to provide a positive customer experience.
- Efficiently process cash, credit and debit payments.
- Operating coffee machines, blenders and milk frothers to create a variety of drinks.
- Provide a warm, welcoming and friendly environment within the coffee shop, through polite service and going the extra mile to assist needs.
- Meticulously clean glasses, cups, plates and cutlery using dishwasher facilities.
- Sanitise tables and dining areas thoroughly between customers, maintaining a clean, professional café appearance.
- Provide efficient table service for customers by taking orders and delivery food and drinks.
Education
Bachelor of Science - Psychology
University of Lincoln
Lincoln, England 09.2025 -
A-Levels - Psychology, English Literature & Sociology
Bourne Grammar School
Bourne, LIN 09.2023 - 07.2025
GCSEs - Maths, English, Combined Science, EPR, Drama, Music, Spanish
Bourne Grammar School
Lincolnshire 09.2018 - 07.2023
Skills
- Highly motivated
- Organised and reliable
- Multitasker
- Team player
- Upbeat, outgoing and positive
- Enthusiastic communicator
- Builds rapport
- Timekeeping
- Honest
- Barista techniques
- Memorising orders
Timeline
Bachelor of Science - Psychology
University of Lincoln
09.2025 -
A-Levels - Psychology, English Literature & Sociology
Bourne Grammar School
09.2023 - 07.2025
Cafe Barista
Cafe Mills
05.2023 - Current
Evening Banquet/Ball Waitress
Don't Lose Hope
09.2022 - 09.2022
Cafe Waitress
Don't Lose Hope
03.2022 - 09.2022
GCSEs - Maths, English, Combined Science, EPR, Drama, Music, Spanish
Bourne Grammar School
09.2018 - 07.2023