Amelia Kram
Derby
Summary
Driven and dependable individual with strong supervisory and leadership skills along side a positive mindset to achieve targets. Excel at boosting team morale and productivity through clear communication and positive reinforcement. I now aim to continue my career and develop my professional portfolio as I find great value in having passion for your profession. My time in hospitality has given me the opportunity to have the ability to keep a level head under pressure and a keen sense of customer service as a team player.
Overview
4
4
years of professional experience
Work history
Supervisor
The Bierkeller
Nottingham , Nottinghamshire
05.2024 - Current
- Manage bar and floor staff when running events with 300+ patrons to ensure smooth execution.
- Provided constructive feedback to staff for improved performance levels.
- Given the responsibility to train all staff on mixology techniques to create visually appealing drinks.
- Regularly monitor first aid kits and ordering/refilling supplies when necessary
- Building a rapport with all customers
Team Manager
The Gleam Team
, Nottinghamshire
02.2022 - Current
- Always liaising with clients and ensuring they are satisfied with the service and dealing with complaints if they arise.
- Managed staff rota's by ensuring adequate coverage during peak times.
- Preparing the teams supplies to ensure they are able to complete cleans to the highest standard.
Waitress
The Wilsthorpe Tavern
Long Eaton , Nottinghamshire
02.2021 - 09.2022
- Was given the responsibility of opening and closing the building.
- Ensured smooth restaurant operation by welcoming guests and managing the reservation system.
- Maintained clean and organised dining area for customer comfort.
Head Bartender
The Solicitors Cocktail and Tapas Bar
Long Eaton , Nottinghamshire
11.2021 - 08.2022
- Applied advanced mixology techniques to create best-selling signature cocktails.
- Conducted cash handling duties, ensuring correct transactions were confirmed.
- Executed detailed inventory checks and stocktake tasks on a weekly basis, maintaining accurate inventory control.
Education
A-Levels - Philosophy, Psychology, Sociology
Nottingham College
Nottingham Sep 2021 - Jul 2023
GCSEs - Maths, English, Science, Drama, French, History and Music
Friesland School
Sandiacre, Derbyshire Sep 2016 - Jul 2021
Skills
- Food Safety level 2
- Food Allergy and Intolerance level 2
- First Aid Trained
- Management and monitoring of stock levels including liaising with suppliers regarding stock orders and replacement
- Trained and experienced in free pouring
- Coordination of team building events and strategies
- Organised mind and sharp memory during peak times
- Cellar organisation, operations and sanitation
Timeline
Supervisor
The Bierkeller
05.2024 - Current
Team Manager
The Gleam Team
02.2022 - Current
Head Bartender
The Solicitors Cocktail and Tapas Bar
11.2021 - 08.2022
Waitress
The Wilsthorpe Tavern
02.2021 - 09.2022
A-Levels - Philosophy, Psychology, Sociology
Nottingham College
Sep 2021 - Jul 2023
GCSEs - Maths, English, Science, Drama, French, History and Music
Friesland School
Sep 2016 - Jul 2021
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