Amelia Cummins

• In my role within the Emergency Department, I performed essential procedures such as ECGs, cannulation, and venipuncture, while monitoring patient observations across all areas. This experience honed my ability to work effectively under pressure, consistently delivering high-quality care even in challenging situations.
• I was also responsible for managing inventory of critical equipment, including items for crash carts and phlebotomy trolleys, ensuring that necessary supplies were always readily available.
• Engaging with a diverse range of individuals—patients, doctors, paramedics, and administrative staff—enhanced my communication skills. I effectively gathered, understood, and relayed vital information tailored to each audience, adapting my approach to achieve the desired outcomes.
• Additionally, I ensured the safe and proper disposal of hazardous materials, both chemical and biological, adhering to strict safety protocols.
• Fully trained in Child and Adult safeguarding levels 1,2 and 3

Whilst studying for my Bachelor's Degree i worked part time as a receptionist at a local GP surgery. Listed below are key responsibilities in held in my role.

• Ensured smooth clinic operations with diligent administrative tasks.
• Managed patient records to ensure accurate record-keeping.
• Handled sensitive information, maintaining patient confidentiality.
• Processed payments and maintained financial records to support accounting procedures.
• Maintained a clean and welcoming reception area to create a positive environment.
• Dealt with emergencies calmly, ensuring prompt care provision.
• Managed supplies inventory for uninterrupted clinic services.
• Kept up-to-date on healthcare policies to provide accurate information to patients.
• Supported team members during peak times, maintaining high levels of productivity.
• Worked flexibly with colleagues to cover shifts and provide continuous front-desk coverage.
• Followed strict safety standards, patient protection requirements, and legal guidelines.