AMELA ELEZI
Bedford
Summary
I am a highly motivated Law graduate with an LLM in Law Conversion from the University of Brighton and a strong foundation in legal operations. I have over two years of international experience as a Legal Assistant, complemented by practical UK business management experience. I have developed strong skills in legal research, case file management, document preparation, and handling sensitive client communications. I am a proactive, adaptable, and resilient professional who thrives in fast-paced environments and works effectively under pressure. I am now seeking a Legal Assistant, Paralegal, or Legal Administrator position within a reputable UK law firm, where I can apply my legal knowledge, organisational abilities, and commitment to delivering high-quality client service while contributing to the efficient management of legal matters.
Overview
1
1
Language
8
8
years of professional experience
Work History
Business Manager
Sparkle Cleaning Services
Bedford
01.2026 - Current
- Act as the primary point of contact for client enquiries, managing professional relationships and ensuring high-quality standards of service delivery.
- Oversaw day-to-day business operations, coordinated workforce schedules, job allocations, and client requirements to ensure seamless service delivery.
- Mitigated and resolved complex operational challenges, prioritised competing deadlines, and effectively multi-tasked under pressure to maintain service quality.
- Supervised administrative records, processed client invoices, organised financial documentation, and managed general business administration to support operational efficiency.
Customer Service Assistant / Waitress (Part-Time)
Poppins Café
Bedford
01.2023 - 01.2025
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Delivered customer service in high-volume, fast-paced environment, fostering strong communication and interpersonal skills.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Processed financial transactions and collaborated with team members to maintain operational efficiency during peak hours.
- Organised and replenished inventory on shelves to ensure product availability.
Legal Assistant
Selmani Law Firm
Elbasan
01.2019 - 01.2021
- Drafted, prepared, and cross-referenced critical legal documentation and case files, ensuring adherence to regulatory standards.
- Conducted targeted legal research across judicial databases to gather relevant case information, precedents, and evidence for upcoming trials.
- Provided legal and administrative support to lawyers, streamlining case workflows and enhancing office management.
- Liaised with clients to gather case evidence, coordinate appointment schedules, and track statutory court deadlines.
- Maintained strict confidentiality while handling sensitive client files, data tracking metrics, and legal correspondence.
Education
LLM Law Conversion (Master of Laws) - Law
University of Brighton
Brighton, UK01-2024
Pre-Master's - Social Sciences & Business
University of Brighton International College
Brighton, UK01-2023
Bachelor's Degree - Law (LLB equivalent)
Luarasi University
Tirana, Albania01-2020
Skills
- Business operations
- Operational analysis
- Operational efficiency
- Data management
- Business documentation
- Client engagement
- Service optimisation
- Problem solving
- Time management
- Team communication
Websites, Portfolios, Profiles
linkedin.com/in/amela-elezi
ADDITIONAL INFORMATION
Languages: Albanian (Native), English (Fluent).
ADDITIONAL INFORMATION
Excellent professional and academic references available upon request.
Interests
Travel and Cultural Awareness: Gaining exposure to different cultures and perspectives
Fitness and Wellbeing: Maintaining a balanced lifestyle and developing discipline and resilience
Timeline
Business Manager
Sparkle Cleaning Services
01.2026 - Current
Customer Service Assistant / Waitress (Part-Time)
Poppins Café
01.2023 - 01.2025
Legal Assistant
Selmani Law Firm
01.2019 - 01.2021
LLM Law Conversion (Master of Laws) - Law
University of Brighton
Pre-Master's - Social Sciences & Business
University of Brighton International College
Bachelor's Degree - Law (LLB equivalent)
Luarasi University