Summary
Overview
Work history
Education
Skills
Certification
Timeline
Hi, I’m

Ameera Quinton-Miah

St Albans,Hertfordshire
Ameera Quinton-Miah

Summary

I am a dedicated and results-driven individual with a strong passion for social media and sales. With a track record of achieving measurable results through innovative social media strategies, I am confident in my ability to effectively enhance your brand's online presence and contribute to its overall success. I am excited about the opportunity to combine my skills and drive with your organization's goals, and to play a key role in driving impactful results.

Overview

4
years of professional experience
1
Certification

Work history

Self employed
St albans, Hertfordshire

Independent travel agent
03.2023 - Current

Job overview

  • Attracted top candidates using social media networking.
  • Conducted blue-sky research.
  • Marketed shop activity using social media platforms.
  • Planned online content management and social media strategy.
  • Generated repeat business through exceptional customer service.
  • Interpreted customer needs to provide tailored advice on suitable products and services.

Everyone Active
St. Albans, Hertfordshire

Duty Manager
11.2022 - Current

Job overview

  • Built and maintained loyal, long-term customer relationships through effective account management and rapport building.
  • Grew business by creatively driving sales and maintaining cost controls.
  • Responsible for opening and closing the site.
  • Coordinated daily activity using exceptional organization and planning abilities for smooth-running business operations.
  • Coached and mentored junior staff, developing confidence and competence for improved service delivery.

1Life
St Albans, Hertfordshire

Senior leisure assistant
09.2021 - 11.2022

Job overview

  • Assisted with activity and lesson delivery to bolster fitness teams and meet customer demand.
  • Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
  • Set standards for outgoing content, producing templates and examples.
  • Documented injuries and treatment provided to maintain log records.
  • Answered telephone calls per day with professionalism.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Mujahid Miah Ltd
St. Albans, Hertfordshire

Administrative Assistant
10.2019 - 01.2020

Job overview

  • Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
  • Planned office events by reserving venues, communicating schedules and coordinating setup.
  • Safeguarded sensitive and confidential data in compliance with security best practices.
  • Received and responded to high-volume correspondence via email and live chat.
  • Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.

Education

St Albans Girls' School
St. Albans

GCSEs
2020

University overview

- English

- Math

- Science

- Business

- Sociology

- History

  • Level 2 Gym Instructing qualification
  • First aid at work qualification

Skills

  • Client communication
  • Critical thinking
  • Strong sales ability
  • Highly motivated
  • Social media marketing

Certification

  • Level 2 gym instructing qualification
  • First aid at work

Timeline

Independent travel agent
Self employed
03.2023 - Current
Duty Manager
Everyone Active
11.2022 - Current
Senior leisure assistant
1Life
09.2021 - 11.2022
Administrative Assistant
Mujahid Miah Ltd
10.2019 - 01.2020
St Albans Girls' School
GCSEs
Ameera Quinton-Miah