Ambily Sunil
Summary
Personable individual with strong interpersonal skills and attention to detail. Possesses customer service expertise and team collaboration abilities, ensuring high-quality hospitality experiences. Committed to creating welcoming environments that enhance guest satisfaction and operational efficiency.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Support worker
Ivolve Care and Support
Bridgend, County Borough of Bridgend
2025.06 - Current
- Administered medication according to schedule, promoting optimal health outcomes.
- Helped achieve patient independence through guided tasks and activities.
- Assisted in maintaining a clean environment for improved client health.
- Provided companionship during outings contributing to an active social life for clients.
Hospitality team member
Daisy Green
London, London
2024.03 - 2025.05
- Contributed to team targets by upselling menu items.
- Upheld restaurant standards by conducting routine checks on presentation and hygiene.
- Handled complaints in a professional manner to maintain brand reputation.
- Streamlined communication between kitchen and floor staff for efficient service.
- Enhanced guest satisfaction with prompt and attentive service.
Waitress assistant
Wiltons Restaurant
London, London
2023.10 - 2024.03
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Assisted in menu planning, contributing to variety and innovation.
- Assisted head waitress with large party coordination, aiding in smooth function.
- Enhanced customer service by promptly taking orders and delivering food.
Waitress assistant
Ippudo Limited
London, London
2023.01 - 2023.10
- Followed health regulations whilst handling food, promoting safe practices.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Facilitated smooth operations by setting up tables and booths.
Education
Master of Science - Accounting and Finance
Anglia Ruskin University
Chelmsford, Essex 2023.01 - 2024.06
Bachelor of Science - Accounting and Finance
St Peters College,Mahatma Gandhi University
Kerala, India 2018.06 - 2021.04
Skills
- Patience under pressure
- Communicative and articulate
- Multitasking efficiency
- Service-Oriented mindset
- Customer centricity
- Positive demeanour
- Empathy and compassion
- Coffee and tea brewing
- Front of house expertise
- Hospitality and events experience
Timeline
Support worker
Ivolve Care and Support
2025.06 - Current
Hospitality team member
Daisy Green
2024.03 - 2025.05
Waitress assistant
Wiltons Restaurant
2023.10 - 2024.03
Waitress assistant
Ippudo Limited
2023.01 - 2023.10
Master of Science - Accounting and Finance
Anglia Ruskin University
2023.01 - 2024.06
Bachelor of Science - Accounting and Finance
St Peters College,Mahatma Gandhi University
2018.06 - 2021.04