Amber Rogers
London,Greater London
Summary
Dynamic professional with a proven track record in customer interaction, adept at maintaining composure under pressure in fast-paced service environments. Demonstrates strong communication and listening skills, ensuring effective engagement with international guests and diverse age groups. A reliable team player known for initiative and attention to detail, committed to continuous learning and maintaining a positive work ethic.
Overview
2
2
years of professional experience
Work history
Waitress/ Bartender
Cubbit House, The Orange
London
2025.09 - 2025.12
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Remained calm under pressure, ensuring better performance during peak hours.
Retail sales associate
POM LAMPSON
London
2025.08 - 2025.08
- Curated and styled photoshoots to put up on the brands website.
- Promoted and sold her designs in multiple pop ups, for example in the spirit of Christmas.
- Boosted overall store performance through upselling techniques applied effectively during interactions.
Looking after American guests
Ballinlough Castle
2024.08 - 2024.08
- Client-interfacing, waitressing and working in the kitchen.
- This gave me experience in both waitressing in a high-pressure environment
- Experience in communications with international cliental
- Waitressing at various celebratory events, including a 50th
Work Experince
Liv-Ex (London International Vintners Exchange)
London
2024.07 - 2024.08
- Gained hands-on experience at the world’s leading online marketplace for fine wine trading.
- I learnt about developing online social media presence through a variety of channels like Instagram, and Facebook.
- I also gained experience in the sales department
Student Mentor
St Mary’s Primary School
Marlborough
2024.01 - 2024.04
- Mentored young pupils with reading and classroom engagement.
- Encouraged confidence and communication through one-to-one sessions.
Education
A Levels - Psychology (B) History of art (B), Art (A*)
Marlborough College
Wiltshire 9 2020 - 5 2025
Skills
- Confident and friendly customer interaction
- Calm under pressure in busy service environments
- Strong communicator with excellent listening skills
- Reliable team player with initiative and attention to detail
- Fast learner with a positive work ethic
- Experienced working with international guests and varied age groups
References
- cubbit house, Steph@cubitthouse.co.uk
- Pom lampson, +44 7966039939
- Alice, Nugent, ballinloughcastle@gmail.com, Ballinlough castle
- James, Miles, James@livex.com, liv-Ex, London
Accomplishments
- LAMDA– Distinction
- Developed confidence in public speaking, performance under pressure, and clear communication, all of which strengthen my ability to engage with customers in hospitality and retail environments.
Additional information
- looking part time work before starting university in September
- Confident speaking with people of all ages and backgrounds
- Interested in gaining long-term experience in hospitality and retail
Timeline
Waitress/ Bartender
Cubbit House, The Orange
2025.09 - 2025.12
Retail sales associate
POM LAMPSON
2025.08 - 2025.08
Looking after American guests
Ballinlough Castle
2024.08 - 2024.08
Work Experince
Liv-Ex (London International Vintners Exchange)
2024.07 - 2024.08
Student Mentor
St Mary’s Primary School
2024.01 - 2024.04
A Levels - Psychology (B) History of art (B), Art (A*)
Marlborough College
9 2020 - 5 2025