Amber Fransham
Wellingborough,Northamptonshire
Summary
A detail-oriented and results driven individual, with extensive customer-facing experience and strong interpersonal skills. Key strengths include presentation skills, a logical approach to work and an ability to think on their feet and adapt swiftly to changing situations. Strong computer skills and a willingness to learn attitude, working hard to produce quality work by expected deadlines.
Overview
8
8
years of professional experience
Work History
Guest English Teacher
EPIK (English Program in Korea)
Busan , South Korea
08.2023 - 08.2024
- Created a new syllabus to incorporate phonics learning, increasing phonics abilities by over 50%.
- Collaborated with local co-teachers in a small close-knit team on curriculum development, ensuring consistency across year groups.
- Headed two week-long English camps twice a year for groups of 20 students with a satisfaction score of 95%.
- Fostered a positive and interactive learning environment with clear classroom management strategies.
English Tutor
Chatteris Educational Foundation
Hong Kong
08.2021 - 05.2023
- Responsible for the development of 500 students' English levels.
- Oversaw the implementation of additional English clubs, increasing entries to national competitions by 33%.
- Regularly reviewed students' work and adapted lessons appropriately.
- Communicated with students, coworkers and parents on a daily basis.
- Conducted engaging Zoom lessons, with over 200 students at once, during lockdown restrictions.
Internet Order Picker
Sainsbury's
Wellingborough , Northamptonshire
04.2020 - 07.2020
- Completed 100% of orders within the expected time frame to maintain productivity goals.
- Inspected completed orders to verify accuracy and prevent errors, minimising returns.
- Recommended suitable alternatives when items were out of stock.
- Utilised a handheld scanner to accurately record and process orders.
Retail Sales Consultant
Next
Northampton , Northamptonshire
05.2016 - 07.2018
- Processed all cash and card transactions via the store's POS system accurately and efficiently, reducing waiting times for customers.
- Addressed customer inquiries effectively and professionally to facilitate decision-making.
- Maintained a detailed knowledge of the products available in store and online to promote products to customers.
- Trained 3 new part-time team members.
Education
Bachelor of Arts - Russian and Hispanic Studies
The University of Sheffield
SheffieldSkills
- Problem-solving
- Leadership
- Attention to Detail
- Rapport building
- Project Management
- Microsoft Office proficient
Timeline
Guest English Teacher
EPIK (English Program in Korea)
08.2023 - 08.2024
English Tutor
Chatteris Educational Foundation
08.2021 - 05.2023
Internet Order Picker
Sainsbury's
04.2020 - 07.2020
Retail Sales Consultant
Next
05.2016 - 07.2018
Bachelor of Arts - Russian and Hispanic Studies
The University of Sheffield
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