Amber Clark-Windle
Rotherham,England
Summary
Experienced professional with a strong foundation in customer service excellence, crisis handling, and conflict resolution. Demonstrates extensive product knowledge, ensuring efficient till operations, seamless refund and exchange processing, and timely delivery management. Committed to fostering positive customer experiences while driving operational efficiency and team success.
Overview
7
7
years of post-secondary education
Work History
Sales Assistant
PrezzyBox/Mankind
Sheffield, England
11.2024 - Current
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Trained new staff members, fostering a supportive working environment.
- Improved customer service by efficiently handling queries and complaints.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Monitored trends in consumer behaviour with keen attention to detail.
- Managed till operations smoothly, reducing waiting time for customers.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Assisted customers with product selection for optimal satisfaction.
- Utilised excellent communication skills to provide detailed product information.
Education
A-Levels - Politics, Philosophy and Sociology
Thomas Rotherham College
09.2022 - 06.2024
GCSEs -
Wickersley School And Sports College
09.2017 - 06.2022
Skills
- Till experience
- Customer services excellence
- Adaptable
- Crisis handling
- Delivery experience
- Product knowledge
- Refund and exchange processing
- Conflict Resolution
- Technical product understanding
Timeline
Sales Assistant
PrezzyBox/Mankind
11.2024 - Current
A-Levels - Politics, Philosophy and Sociology
Thomas Rotherham College
09.2022 - 06.2024
GCSEs -
Wickersley School And Sports College
09.2017 - 06.2022
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