Amanda Moreth Vidal
Summary
A seasoned administrative professional with over 10 years of experience, familiar with clerical areas, accounting procedures and records management requirements. Positive, upbeat and dependable team player with an analytical, resourceful and adaptable approach to solving routine and complex problems. Looking for a challenging new role with the opportunity to make a lasting impact.
Overview
10
10
years of professional experience
53
53
years of post-secondary education
Work history
Service and Repair Coordinator
Henderson Biomedical
2022.10 - Current
- Improving systems of organisation to more efficiently track and maintain client data.
- Managing financial transactions and maintaining accurate records using Sage.
- Coordinating activities between field engineers and internal teams to ensure successful project execution.
- Managing and coordinating all repair inquiries received through the company's internal system.
- Managing and resolving courier issues and failed collections by liaising with the freight forwarder and the customer
- Carrying out regular stock checks.
Receptionist/Facilities Assistant
Bank J. Safra Sarasin
2021.12 - 2022.04
- Assisting HR Manager with employees' queries
- Supervise security, maintenance, controlling access in and out of the building and monitoring works taking place
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees, including copying, faxing and file management.
- Monitored office supplies inventory, promptly reordering low-stock items to prevent workflow disruptions.
- Recorded and maintained office expenses to track spending.
- Liaised with office cleaners and maintenance service providers for jobs.
- Handled scheduling of meetings and calendar management for senior staff.
- Made travel arrangements and booked accommodation for staff members.
Hospitality Team Member
St. James's Place
2021.06 - 2021.12
- Provide customer support to internal and external clients and partners
- Meet and greet guests
- Set up meeting rooms
- Stock control
- Manage and coordinate caterers for the meetings
- Assist coworkers with ad hoc administrative duties.
Personal Assistant/ Receptionist
Kenya Embassy, Brasilia
2017.12 - 2019.02
- Meeting and greeting senior Kenyan diplomats and Brazilian government officials
- Travel arrangements
- Processing expenses, invoices, petty cash
- Managing and arranging meeting rooms and organising catering when necessary
- Providing support for to the office manager with ad hoc duties
- Secretary/PA for the Head of Chancery
- Schedule planning
- Daily diary management
Hospitality Coordinator
Hospital Brasilia
2017.01 - 2017.06
- Six-month contract to help implement the hospitality service at one of the leading private hospitals in Brazil
- Responsible for liaising with patients, relatives and hospital management to ensure the highest quality of comfort and service for non-medical needs.
Event Hostess
Visa
2016.07 - 2016.10
- Special Visa Olympic host
- Planning and setting up of activities and events for the company's VIP clients
- Organizing the logistics for transporting large groups to various sporting events and tourist attractions
- Accompanying the guests and handling their queries.
- Kept audiences captivated, using engagement and entertainment techniques.
- Prevented guest complaints by immediately and graciously resolving service failures.
Marketing Assistant
Google Street
2016.04 - 2016.06
- Promoting Google services to local businesses ahead of the Olympic Games
- Market research
- Administrative tasks.
Journalist Assistant
Freelance
2013.03 - 2016.04
- Worked with foreign journalists in Brazil, clients included the BBC, The Guardian, GQ and Esquire
- Pursued and independently developed stories covering a broad range of topics.
- Help to produce stories for traditional and digital platforms, maximising visibility.
- Replicated flow, style and overall meaning of original texts whilst taking into account cultural differences.
Education
Diploma of Higher Education - Administration and Financial Management
Universidade do Grande Rio
/2010 - /2014
NVQ Level 3 - Counselling
CPTA
LondonHuman Resources Basics -
Sebrae
Skills
- Schedule management
- Engaging leadership style
- Strategic planning
- Facility management
- Data entry
- Effective problem solver
- Excel proficiency
- Budgeting and reporting
- MS Office expert
- Customer Relationship Management Software (CRM)
- Exceptional interpersonal communication
Languages
Spanish
Intermediate
Portuguese
Fluent
Timeline
Service and Repair Coordinator
Henderson Biomedical
2022.10 - Current
Receptionist/Facilities Assistant
Bank J. Safra Sarasin
2021.12 - 2022.04
Hospitality Team Member
St. James's Place
2021.06 - 2021.12
Personal Assistant/ Receptionist
Kenya Embassy, Brasilia
2017.12 - 2019.02
Hospitality Coordinator
Hospital Brasilia
2017.01 - 2017.06
Event Hostess
Visa
2016.07 - 2016.10
Marketing Assistant
Google Street
2016.04 - 2016.06
Journalist Assistant
Freelance
2013.03 - 2016.04
Diploma of Higher Education - Administration and Financial Management
Universidade do Grande Rio
/2010 - /2014
NVQ Level 3 - Counselling
CPTA
Human Resources Basics -
Sebrae