Animal welfare professional and advocate with a strong charity background.
An approachable, experienced, and empathetic line manager with over two decades of experience in the RSPCA.
Proven track record of managing large teams, driving operational efficiency, and engaging with internal and stakeholders.
A resilient leader who has successfully led and supported teams through significant periods of change.
Overview
10
10
years of professional experience
Work History
Branch Partnership Manager
RSPCA
10.2020 - Current
Provide comprehensive expert guidance to both trustee boards and operational teams across the network, including animal welfare ethics and legislation, operational management, and charity governance.
Drive the sustainability of the branch network by proactively supporting branches in developing, monitoring and delivering on their strategic plans with an emphasis on managing charity funds responsibility.
Support branches in enhancing Trustee and general volunteer capacity and skills by reviewing current levels, assisting with targeted recruitment, and providing training.
Produce branch-appropriate resources to ensure understanding and, therefore, compliance with external and internal animal welfare regulations.
Collaborate with Society departments to ensure the branch network is represented and has access to Society resources and updates.
Cultivate relationships with external partners and peers to enhance understanding of the branch network, and fortify partnership collaboration.
Clinical Manager
RSPCA - Putney Animal Hospital
London
05.2016 - 10.2020
Senior manager of a 24-hour hospital with 14 direct reports and overall responsibility for 30 staff.
Decision-making authority for rotas, budget, development, training, and welfare approach.
Partnered with the Inspectorate, branches, animal centres, partner organisations, and fosterers to ensure that animal welfare delivery was consistent and sustainable.
Set animal welfare standards and guided the nursing and animal care team in adhering to new and established procedures.
Responsible for maintaining a safe working environment, and ensuring data control.
Facilitated recruitment processes in line with HR guidelines.
Facilitated team meetings, encouraging open communication and collaborative problem-solving among staff.
Managed health and safety initiatives through staff training and risk assessments.
Coordinated the maintenance and supply of all equipment, and veterinary medicinal products.
Managed budget allocations and P&L, and analysed monthly KPI data.
Participated in operational meetings and represented hospital leadership when required.
Education
The Langham School
Skills
Leadership and People Management: Experienced line manager responsible for facilitating HR processes, recruitment, and professional development
Animal welfare: Set animal welfare standards and ensured procedures were adhered to in a busy 24-hour hospital environment
Financial acumen: Strong focus on managing charity resources responsibly, and operational efficiency
Facilities and Compliance: Accountable for maintaining safe working environments, conducting risk assessments and managing health and safety protocols
Communication and Stakeholder Engagement: Cultivates strong relationships with the Inspectorate, branches, partner organisations, and external partners