Amanda McArthur
Edinburgh
Summary
Dedicated and self-motivated heath care professional now seeking a career change. Demonstrates exceptional punctuality, reliability, and customer focus, with proven expertise in cash-handling and time organisation. Adept at multitasking and employing creative product display techniques to enhance customer experience.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
25
25
years of professional experience
Work history
Paediatric Staff Nurse
NHS Lothian
Edinburgh, Midlothian
2012.02 - Current
- Enhanced patient care by implementing evidence-based nursing interventions.
- Provided emotional support for distressed children and their families, leading to improved hospital experience.
- Educated parents on home care procedures for post-discharge period, reducing readmission rates.
- Collaborated with healthcare professionals for the effective management of complex cases.
- Recorded vital signs and medical information accurately, contributing to correct treatment plans.
- Responded promptly to emergencies within the ward whilst maintaining composure under pressure.
- Helped deliver stabilising and life-saving treatments during medical emergencies.
- Assisted doctors during examinations or minor surgical procedures in order to ensure smooth operations.
- Coordinated and performed patient admissions, transfers and discharges.
- Maintained thorough records of medical histories, enhancing continuity of care between shifts and departments.
- Contributed to a safe environment by adhering strictly to infection control protocols.
- Participated in regular training sessions to stay updated on the latest paediatric nursing practices.
- Oversaw, trained and mentored student and junior nursing staff.
- Used advanced communication skills when explaining difficult concepts or procedures to patients' families.
Care Assistant
Private Healthcare
Edinburgh
2009.01 - 2010.01
- Provided emotional support to patients, improving their mental wellbeing.
- Respected the privacy and dignity of each resident during the provision of care service.
- Encouraged independence among patients whilst assisting them with tasks.
- Ensured a safe environment by maintaining orderliness and cleanliness in the facility.
- Organised recreational activities for improved social interaction amongst residents.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
Customer Assistant
Co-op
Edinburgh, Midlothian
2006.01 - 2007.02
- Prepared made-to-order pizzas and platters to exceed customer expectations.
- Demonstrated ability to maintain high performance during busy periods during peak hours.
- Adhered to hygiene regulations whilst handling food items, ensuring safe consumption for customers.
- Managed stock rotation to ensure product freshness and quality.
- Kept display cases stocked and attractive, enhancing overall store appearance.
- Prioritised tasks to enhance workflow efficiency during shifts.
Customer Service Assistant
Tesco
Edinburgh
2002.01 - 2005.12
- Worked across all departments in store including the petrol filling station, home shopping department, shop floor, customer service desk and checkout areas.
- Resolved complex customer issues effectively, enhancing overall satisfaction.
- Assisted customers with product enquiries for enhanced shopping experience.
- Advised customers on product selection, contributing to increased sales.
- Handled cash transactions accurately, maintaining financial integrity.
- Scheduled tasks effectively to optimise workflow during busy periods during peak hours to limit customer waiting periods.
- Collaborated well within a team setting, fostering a positive working atmosphere.
- Communicated effectively with colleagues to ensure seamless service delivery.
- Demonstrated effective communication when presenting promotions to customers when explaining promotions or discounts to customers.
Education
Bachelor of Nursing - Nursing
Edinburgh Napier University
Edinburgh 10/2006 - 10/2010
Post Graduate Certificate - Neonatal care
Edinburgh Napier University
Edinburgh 09/2024 - 09/2025
Skills
- Punctuality and reliability
- Friendly and helpful
- Strong customer focus
- Team working
- Multitasking capabilities
- Creativity in displaying
- Time management
- Cash-handling expertise
- Self motivated
- Hard working
- Retail merchandising
Affiliations
- Spending time with friends and family
- Nature and dog walking
- Concerts, traveling and eating out
- Gardening
- Interior design
Timeline
Paediatric Staff Nurse
NHS Lothian
2012.02 - Current
Care Assistant
Private Healthcare
2009.01 - 2010.01
Customer Assistant
Co-op
2006.01 - 2007.02
Customer Service Assistant
Tesco
2002.01 - 2005.12
Post Graduate Certificate - Neonatal care
Edinburgh Napier University
09/2024 - 09/2025
Bachelor of Nursing - Nursing
Edinburgh Napier University
10/2006 - 10/2010