Alyssa D'Ambrosio
London,Surrey
Summary
Friendly and adaptable individual with excellent communication skills and strong ability to handle high-pressure environments, eager to bring positive attitude and teamwork spirit to vibrant team. Competent in multitasking and maintaining optimism, ensuring a seamless and memorable customer experience.
Overview
4
4
years of professional experience
Work history
Bartender Waiter
The Bath Brewhouse
Bath, Somerset
09.2024 - Current
- Independently managed private functions, including setup and takedown to customer specifications, expertly handling bar and food service to ensure a high-quality experience that encouraged repeat business.
- Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery, averaging up to £600 in independent sales an hour.
- Responsible for replenishing stock to maintain an organised bar space, including attaching new kegs during peak hours without disrupting customer service.
- Promoted the bar through social media advertising and by establishing symbiotic partnerships with local organisations.
Lifeguard
Eton College
Windsor, Windsor and Maidenhead
06.2022 - 08.2023
- Collaborated with colleagues to organise in-water activities, mastering setups to optimise session management and facility operations.
- Performed rescue and first-aid operations as required, administering medical assistance to minimise injury and completed required paperwork.
- Ensured top-notch experiences for students, staff, and external facility users through efficient and empathetic communication skills.
- Routinely completed safety update training and enforced safety rules.
Customer Assistant
Liquid Leisure Windsor
Old Windsor, Windsor and Maidenhead
08.2021 - 08.2022
- Facilitated seamless operational processes in the park by ensuring proper organisation of park equipment and attentively managing opening and closing duties.
- Independently provided life jackets and wetsuits for up to 250 participants an hour and later retrieved, sanitised, and stored them.
- Developed strong organisational and management abilities through effective teamwork, resulting in on-time customer sessions and smooth operations during busy periods.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Recreation Attendant
Spelthorne Leisure Centre
Staines-upon-Thames, Surrey
01.2022 - 03.2022
- Assessed poolside risks and proactively addressed potential hazards by developing a keen ability to find solutions.
- Proactively completed cleaning tasks effectively, maintaining impeccable levels of cleanliness.
- Co-operated with team members to plan and seamlessly execute special events and tournaments.
- Single-handedly enhanced safety for diverse customer groups by being attentive over long time periods.
Education
Bachelor of Science - Chemistry with Drug Discovery
University of Bath
BathA-Level -
Upton Court Grammar School
Slough 09/2021 - 08/2023
GCSE - English Language, English Literature, French, Mathematics
Upton Court Grammar School
Slough 09/2019 - 08/2021
Skills
- Teamwork
- Communication
- Organisation and Cleanliness
- Multitasking
- Empathy
- First-Aid administration and management
Affiliations
- Hiking
- Pottery
- Cosmology
- Volunteer for Mental Health in Recruitment
References
References available upon request.
Timeline
Bartender Waiter
The Bath Brewhouse
09.2024 - Current
Lifeguard
Eton College
06.2022 - 08.2023
Recreation Attendant
Spelthorne Leisure Centre
01.2022 - 03.2022
Customer Assistant
Liquid Leisure Windsor
08.2021 - 08.2022
Bachelor of Science - Chemistry with Drug Discovery
University of Bath
A-Level -
Upton Court Grammar School
09/2021 - 08/2023
GCSE - English Language, English Literature, French, Mathematics
Upton Court Grammar School
09/2019 - 08/2021
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