ALYSSA ALI
Manchester
Summary
Ambitious BSc Psychology student with extensive people-facing experience across retail, hospitality and volunteering work. Demonstrates effective communication, conflict resolution, and collaborative problem-solving through active listening and empathetic engagement. Pursuing a part-time position to leverage my strong interpersonal skills, meticulous attention to detail, and and adaptability to new systems.
Overview
3
3
years of professional experience
Work History
Volunteer Support Worker
Salford Loaves and Fishes
Salford
2026.02 - 2026.04
- Shadowed staff at drop-in centre, participated in workshops, and engaged with clients to enhance service delivery.
- Cultivated strong client relationships based on trust and respect through a supportive and proactive approach.
- Employed active listening and empathetic responses to acknowledge and validate clients' feelings and experiences.
Kitchen Staff
Krispy Treats
Peterborough
2024.12 - 2025.05
- Coordinated supplier communications and stock ordering to ensure timely availability of inventory.
- Executed opening and closing duties, ensuring cleanliness, accurate till reconciliation, and proper stock rotation.
- Handled cash and card transactions with precision to ensure financial integrity.
- Maintained daily stock and cleaning records, supporting compliance with food safety procedures and operational standards.
Reading Support Volunteer
Thorpe Primary School
Peterborough
2024.01 - 2025.05
- Provided weekly one-on-one reading support to children aged five to eleven facing literacy challenges.
- Facilitated guided reading sessions aiming to enhance reading fluency, pronunciation and comprehension.
- Tailored support strategies to meet individuals' learning needs and boost confidence.
- Recorded sessions' progress and attendance to support teacher feedback and pupil tracking.
Library Assistant
Jack Hunt School
Peterborough
2023.10 - 2025.05
- Supported library operations during breaks and lunch, fostering a conducive environment for students aged 11-18.
- Restocked and organised bookshelves, improving accessibility and encouraging student engagement.
- Managed book loans and returns, ensuring efficient operation of the school's digital library system.
- Updated library records and assisted with basic data entry to maintain accurate inventory logs.
Education
BSc - Psychology with Counselling and Psychotherapy
Manchester Metropolitan University
2025-06
A-Levels
Jack Hunt Sixth Form
2025-01
Skills
- Data entry and record keeping
- Digital system operations
- Fast learner with new tools and systems
- Adaptability to individual needs
- Time management and organisation
- Experience in Office365
- Stock rotation and replenishment
- Product presentation
- Interpersonal communication
- Customer service and cash handling
Timeline
Volunteer Support Worker
Salford Loaves and Fishes
2026.02 - 2026.04
Kitchen Staff
Krispy Treats
2024.12 - 2025.05
Reading Support Volunteer
Thorpe Primary School
2024.01 - 2025.05
Library Assistant
Jack Hunt School
2023.10 - 2025.05
BSc - Psychology with Counselling and Psychotherapy
Manchester Metropolitan University
A-Levels
Jack Hunt Sixth Form