Alysha Strain
Ashford,Kent
Summary
I am hugely proactive and passionate about expanding and deepening my knowledge and experience within this industry, and this role would be a great opportunity. Strong administrative and communication skills. Team player with an eye for detail.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work history
Assistant Accounts/Admin Manager
Little monsters, Me & Henry Kidswear
2023.01 - Current
- Instituted and trained a dynamic team of successful administrative professionals to help support corporate growth and productivity objectives
- Prepared excel spreadsheets to track transactions and financial performance, calculate monthly rep commissions and build the websites for the platforms used
- Processed and monitored company receipts, invoices and provided reimbursements
- Interacted with customers professionally by phone, email and in-person to deliver clear and coherent service and support
- Diary Management - scheduling diary for the year ahead including team meetings, international trips and reps summits.
Front of house receptionist
Champneys Hotels & Resorts
Ashford, Kent
2023.10 - 2024.05
- Managed guest check-ins and check-outs efficiently, ensuring a smooth arrival and departure experience. Handled reservations and inquiries through phone, email, and in-person interactions, maintaining a high level of customer service.
- Strong problem-solving skills, capable of thinking on my feet and adapting to changing situations. Addressed and resolved guest complaints and issues promptly, ensuring customer satisfaction.
- Proficient in hotel management software and computer systems, ensuring accurate and efficient operations.
- Excellent communication and interpersonal skills, fostering positive relationships with guests and colleagues.
- Coordinated with housekeeping and maintenance teams to ensure timely room readiness and address any guest needs.
Leasing and Sales Broker - Dubai
White & Co Real Estate, Allsopp & Allsopp
Dubai
2021.01 - 2023.01
- Advertised properties to general public via networking, adverts and multiple listing services to maximise exposure
- Confidently contacted and coordinated appointments with prospective buyers to showcase houses and plots via phone and email and meetings to help push sales and developed close relationships with area realtors and promoted developers to boost referral network
- Received, recorded and presented offers to vendors, confirming all offers in writing for traceability
- Liaised with potential buyers to qualify purchase potential, property requirements to determine and showcase suitable property offerings
- Maintained regular contact with vendors, providing updates on sales chain developments to guarantee excellent relationships and generate repeat business opportunities
- Registered applicants and buyers in Dubai Land Department, regularly updating details to maintain quality assurance compliance.
Personal Assistant
Royal Yachting Association
2020.01
- Assisted Managing Director with administrative tasks, including productivity tracking and expense claim processing
- Relieved Managing Director of secretarial tasks by drafting correspondence and reviewing contracts
- Provided continuous and efficient planning and administrative support to reduce Managing Director workload.
Education
SECONDARY SCHOOL, Folkestone Grammar School for Girls -
2013.01 - 2018.12
SIXTH FORM, Norton Knatchbull Grammar School - undefined
2018.01 - 2020.12
UNIVERSITY, The University of Manchester - International Business Management
2020.01 - 2020.12
Skills
- Detailed minute-keeping
- Travel bookings
- Database management
- Diary management
- Communication skills
- Time management
- Problem-Solving
- Advanced Computer Literacy
- Leadership skills
- Strong Communication
Timeline
Front of house receptionist
Champneys Hotels & Resorts
2023.10 - 2024.05
Assistant Accounts/Admin Manager
Little monsters, Me & Henry Kidswear
2023.01 - Current
Leasing and Sales Broker - Dubai
White & Co Real Estate, Allsopp & Allsopp
2021.01 - 2023.01
Personal Assistant
Royal Yachting Association
2020.01
UNIVERSITY, The University of Manchester - International Business Management
2020.01 - 2020.12
SIXTH FORM, Norton Knatchbull Grammar School - undefined
2018.01 - 2020.12
SECONDARY SCHOOL, Folkestone Grammar School for Girls -
2013.01 - 2018.12