Alys Griffiths
Bridgend,Wales
Summary
An honest and hard working professional with a high level of motivation and commitment. With a strong background in Customer Service, I am able to work using my own initiative as well as thriving in a team environment. Trustworthy and reliable, I always strive to achieve my best in any situation, to develop and improve my skills and knowledge, always keeping up to date with training programmes where necessary.I pride myself with excellent people skills and can interact on all levels, to all age groups.
Overview
1
1
Language
4
4
years of professional experience
Work History
Housekeeping Cleaner
Town and country collective
Bridgend
09.2024 - Current
- Cleaning and maintaining guest rooms, hallways, and common areas.
- Changing bed linens, towels, and other amenities.
- Dusting, vacuuming, and mopping floors.
- Restocking supplies like toiletries and cleaning products.
- Reporting maintenance issues or safety hazards.
- Following health and safety regulations.
- Assisting with laundry duties, if needed.
- Ensuring a welcoming environment for guests.
Receptionist/front of house
Nuffield Health
Bridgend
04.2023 - Current
- Greets and welcomes members and visitors, creating a friendly environment.
- Provides information on membership options and promotes sales of different plans.
- Addresses member inquiries and resolves any issues to ensure satisfaction.
- Manages class schedules and personal training bookings.
- Processes payments for memberships and services accurately.
- Informs members about promotions, events, and special offers.
- Monitors gym facilities and reports maintenance needs.
- Maintains records of memberships and transactions for reporting.
Sandwich Artist
Subway
Bridgend
07.2022 - 12.2022
- Greet customers warmly, take their orders, and provide recommendations to enhance their dining experience.
- Prepare sandwiches, salads, and wraps according to Subway's standards, ensuring freshness and quality. Maintain and replenish ingredient supplies, ensuring all items are stocked and presented attractively.
- Follow health and safety regulations, keeping the work area clean and organized, and ensuring food safety practices are adhered to.
- Operate the cash register, process payments accurately, and handle customer transactions efficiently.
- Work collaboratively with team members to ensure smooth operations during busy periods.
- Engage with customers to ensure satisfaction, handle inquiries, and resolve any issues promptly.
Education
NVQ Level 2 -
Cardiff and vale college
2023
NVQ Level 2 -
Cardiff and vale college
2023
NVQ Level 2 -
Nuffield health
2023
NVQ Level 3 - Sport
Cardiff and vale college
2023
GCSEs -
Brynteg school
2022
Skills
- Communication skills
- customer service
- sales skills
- attention to detail
- problem solving
- time management
Languages
Welsh
Upper Intermediate
B2
Timeline
Housekeeping Cleaner
Town and country collective
09.2024 - Current
Receptionist/front of house
Nuffield Health
04.2023 - Current
Sandwich Artist
Subway
07.2022 - 12.2022
NVQ Level 2 -
Cardiff and vale college
NVQ Level 2 -
Cardiff and vale college
NVQ Level 2 -
Nuffield health
NVQ Level 3 - Sport
Cardiff and vale college
GCSEs -
Brynteg school