Cristina Ciacoi
London,London
Summary
Hardworking individual with eye for detail. Completes routine tasks in line with set schedules, going extra mile to exceed client expectations. Proactive, trustworthy worker with excellent time-management skills. Trustworthy Housekeeper committed to maintaining clean, safe, hygienic environments. Adapts proactively to varied domestic duties for prompt, reliable task fulfilment. Takes instruction well and manages time effectively to achieve quality results within agreed requirements. Experienced in maintaining clean and orderly environments in both residential and commercial settings. Customer-oriented Housekeeping Room Attendant able to coordinate multiple tasks in fast-paced settings. Motivated Cleaner with 10 years of cleaning experience. Excellent organisational skills and multitasking abilities. Confident working individually and collaboratively, while providing professional cleaning services to clients.
I am an reliable cleaner dedicated to keeping areas clean, organised and professional. Well-organised team player committed to client satisfaction. Cleaning professional possessing valid driver's licence, reliable transportation and automobile insurance. Honest, trustworthy and hardworking individual with proven history of delivering excellent results.
Overview
33
33
years of professional experience
Work History
Housekeeping Cleaner
Private houses, Cleaning Agency
London
04.2022 - 06.2026
- Cleaned floors using vacuums, mops and appropriate cleaning agents.
- Managed daily cleaning, dusting, and vacuuming of assigned rooms to maintain high standards of hygiene.
- Cleaned rooms to satisfaction of clients and management.
- Safely used chemical cleaners.
- Kept rooms dust-free by dusting and polishing worktops, cupboards and ornaments.
- Deep cleaned bathrooms with meticulous attention to detail.
- Removed trash from guest rooms, including emptying bins and properly disposing of soiled linen.
- Worked with respect to client privacy and preferences.
- Removed rubbish and dirty linens from rooms
- Washed, ironed, and arranged clothing and linens, ensuring a professional presentation.
- Dealt with customer requests promptly and courteously, attending to additional needs as required.
Hotel Cleaner
Cophorne Tara Hotel; Intercontinental Hotel
London
02.2018 - 03.2022
- Cleaned guest rooms and changed linen to high standards.
- Sanitised fixtures and fittings to maintain excellent hygiene.
- Handled all in-room cleaning with meticulous precision, ensuring crisp bed linen and sparkling bathrooms.
- Collaborated with the front desk and maintenance teams to coordinate cleaning schedules around guest check-ins and check-outs, optimising efficiency.
- Used specific cleaning products in each guest room as per company procedures.
- Sanitised high-touch areas such as door handles, light switches, and remote controls, reducing the risk of cross-contamination and enhancing guest safety.
- Maintained high standards of cleanliness and hygiene throughout the hotel premises, contributing to guest satisfaction and safety.
School Cleaner
Dulwich College
London
10.2014 - 02.2018
- Swept, vacuumed, polished and mopped hard floors within establishment.
- Swept or mopped uncarpeted areas using brushes and mops, competing to excellent standards.
- Deep cleaned bathrooms, including toilets, sinks and floors, as well as replenishing stock.
- Attended schools after-hours daily to sanitise and deep clean classrooms, toilets and other school spaces.
- Followed cleaning checklists to match quality specifications for each space.
- Carried out all clearing requests required by teachers, including spillages, stains and other mess.
- Maintained high standards of cleanliness and hygiene in classrooms, providing a safe environment for students and staff.
- Used wide variety of cleaning equipment to carry out tasks, including hoovers, mops, dusters and other cleaning tools.
- Disinfected washroom facilities daily, ensuring high hygienic standards were met.
- Operated cleaning machinery, including floor polishers and vacuum cleaners, with proficiency and safety.
- Sorted rubbish and recycling for appropriate waste disposal.
Financial Consultant
Self-employed, ING Life Insurance
Bucharest
10.2009 - 10.2014
- Facilitated sale of insurance products from ING's client portfolio, contributing to client satisfaction and retention.
- Supported customers with inquiries and needs, ensuring timely resolutions and positive experiences.
- Analysed financial statements, market trends, and client portfolios to provide tailored investment advice.
- Assisted clients in estate planning, including the setup of trusts and wills, to protect assets and ensure legacy continuity.
- Devised strategic financial plans in line with company policy.
Publisher and Audio-Video Editor
TV Romania, Realitatea TV
Bucharest
09.1997 - 10.2009
- Setting up the news using cut-cut analogue system and digital system (Apple Final Cut Studio 6) and movies subtitle.
- Produced engaging content for reality television shows
Technologist engineer
SC NEBI Ltd.
Bucharest
09.1993 - 09.1997
- Prepared manufacturing line for alcoholic beverages by coordinating equipment setup and ensuring compliance with safety standards.
Education
IQ Level 2 Award for Working as a Door Supervisor -
1 ACE Security Ltd
London, United Kingdom09-2019
NVQ Level 2 - Health and Social Care
Newham Training Education Centre
London, United Kingdom07-2015
Bachelor of Science - Technology of Macromolecular Compounds
University "Politehnica" of Bucharest
Bucharest, Romania06-1995
IQ Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) -
1 ACE Security Ltd
London, United Kingdom01-2019
Skills
- Communication skills
- Organisational skills
- Leadership
- Team player
- Self-motivated
- Proactive
- Flexible
- Adaptable
- Ability to communicate effectively
- Ability to organize and prioritize workload
- Ability to work under pressure
- Tolerant
- Calculative
- Patient
- Food safety knowledge
- Problem-solving
- Audio-video editing
- Microsoft Office suite
- Customer relationship management
- Visual merchandising
- Product knowledge
- Complaint resolution
- Communication adaptability
- Health and safety compliance
- Time management
- Outgoing and enthusiastic
- Returns processing
- Positive attitude
- Customer service excellence
- Creative thinking
Languages
Romanian
First Language
English
Upper Intermediate
B2
French
Intermediate
B1
Hobbies and interests
- I like spending time outdoors, I like reading and watching good quality movies.
Timeline
Housekeeping Cleaner
Private houses, Cleaning Agency
04.2022 - 06.2026
Hotel Cleaner
Cophorne Tara Hotel; Intercontinental Hotel
02.2018 - 03.2022
School Cleaner
Dulwich College
10.2014 - 02.2018
Financial Consultant
Self-employed, ING Life Insurance
10.2009 - 10.2014
Publisher and Audio-Video Editor
TV Romania, Realitatea TV
09.1997 - 10.2009
Technologist engineer
SC NEBI Ltd.
09.1993 - 09.1997
IQ Level 2 Award for Working as a Door Supervisor -
1 ACE Security Ltd
NVQ Level 2 - Health and Social Care
Newham Training Education Centre
Bachelor of Science - Technology of Macromolecular Compounds
University "Politehnica" of Bucharest
IQ Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) -
1 ACE Security Ltd