Allana McLean
Boundary,Swadlincote
Summary
Dedicated professional with expertise in front-of-house operations and visitor liaison, adept at phone handling, message-taking, and diary management. Demonstrates exceptional skills in document filing, data entry, and multitasking under pressure. Safeguarding trained with excellent communication abilities and discretion, complemented by a strong team-oriented approach and initiative.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Teacher of Physical Education and Pupil Support
Larbert High School
Larbert, Falkirk
01.2023 - 06.2025
- Coordinated schedules and support plans for vulnerable pupils, tracking progress via SEEMiS.
- Maintained effective communication as primary contact for parents and support services.
- Administered daily records while ensuring confidentiality of sensitive pupil files.
- Fostered a welcoming environment for staff, pupils, and visitors at ‘The Study’ support hub.
Centre Director
Ardmore Language Schools
Ascot
07.2023 - 08.2023
- Managed a busy front-of-house for a 150+ student international summer school, greeting visitors and ensuring a professional welcome
- Handled incoming calls, coordinated visitor logs and updated records accurately
- Managed student and staff rotas, arranged appointments, and maintained confidential welfare logs
- Liaised with families, external agencies and senior staff—often in sensitive safeguarding contexts
- Ensured tidy, organised reception and communal areas daily
Various Teaching and Support Roles
01.2017 - 01.2022
- Led pastoral and admin support duties in PE and ASN departments
- Handled appointment bookings, behaviour logs, and first-contact communication with parents
- Supported transition events, coordinated room bookings, and maintained neat and inviting shared spaces
Education
MSc Secondary Education - Education
Loughborough University
Loughborough, Leicestershire 10.2018 - 12.2019
PGCE Secondary PE - Education
Loughborough University
Loughborough, Leicestershire 09.2016 - 06.2017
BSc (Hons) - Sports Coaching & Development
University of Derby
Buxton, Derbyshire 09.2013 - 06.2016
Skills
- Front-of-house & visitor liaison
- Phone handling & message-taking
- Diary and appointment scheduling
- Document filing & data entry
- Calm under pressure & multitasking
- Safeguarding trained (CP)
- Excellent communication & discretion
- Team player with strong initiative
Certification
- Paediatric First Aid
- Safeguarding & Child Protection (Level 2)
- Level 3 Mental Health & Young People
- Level 3 Emotional & Behavioural Difficulties
Custom
Available upon request
Timeline
Centre Director
Ardmore Language Schools
07.2023 - 08.2023
Teacher of Physical Education and Pupil Support
Larbert High School
01.2023 - 06.2025
MSc Secondary Education - Education
Loughborough University
10.2018 - 12.2019
Various Teaching and Support Roles
01.2017 - 01.2022
PGCE Secondary PE - Education
Loughborough University
09.2016 - 06.2017
BSc (Hons) - Sports Coaching & Development
University of Derby
09.2013 - 06.2016
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