Aliz Menegati
Morley,West Yorkshire
Summary
An enthusiastic and hard-working individual who sets high standards and achieves them; Excellent communication skills and has the ability to lead and motivate others; Able to work effectively within any team situation but is also able to work alone with minimal supervision; Well organized with good time management skills; Flexible, reliable and trustworthy. I feel passionate about helping to improve my colleagues due to new trainings in different departments, or on different study portals. Goal-oriented caring with colleagues of different skill levels and backgrounds. Always ready to step in and positively impact colleagues' learning or wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
Team Leader
GXO Logistics
2021.08 - Current
- Coordinating a team of colleagues to ensure they consistently deliver outstanding service
- Monitoring team performance and providing constructive feedback
- Inducting new recruits and helping them to settle in and train them
- Setting team rotas, managing absences and coordinating holiday leave
- Leading by example, setting targets and motivating team members
- Ensuring customer service standards remain high and continually looking for ways to improve
- Running quarterly staff appraisals for team members and creating progress plans
- Making sure the team adhere to health & safety policies at all times.
Step up Team Leader
Spectrum for Arcadia
2015.08 - 2021.07
- Managing the staff rota and allocating duties
- Solving problems on the company website
- Collecting data for meetings, reports, and performance reviews
- Working together with Team Managers and Leaders to make the work between different departments easier
- Training new starters
- Delivering cross-training for the staff from different departments
- Managing Safety System of Work (SSoW) and Standard Operation Procedure (SOP) training
- Working closely with the Team Leader and Manager in the general day to day running of the shift.
Agency Worker
Spectrum for Arcadia
2014.03 - 2015.08
- Serving internet customers
- Picking and packing orders
- Crediting customer accounts as required
- Training new starters
- Working closely with the Team Leader and Manager in the general day to day running of the shift.
Agency Worker
Marks & Spencer
2012.12 - 2014.03
- Picking and packing orders
- Crediting customer accounts as required
- Training new starters
- Working closely with the Team Leader and Manager in the general day to day running of the shift.
Administrator
Hungary
2011.06 - 2012.12
- Reception duties: Welcoming visitors and answering the phone
- Collating delivery notes
- General administration duties
- Generating 3 monthly accounts and stock inventory.
Education
NVQ Level 3 - Learning and Development
Bedford College
Bedford 2018.06 - 2020.07
Skills
- A genuine interest in helping and improving my colleague`s skills
- Excellent communication skills
- The ability to work as part of a team
- A polite, thoughtful, and friendly attitude
- Patience and calmness under pressure
- The ability to handle complaints and difficult situations
- Language skills – Hungarian, English
- Confident in Microsoft Windows and Microsoft Office applications: Word, Excel, PowerPoint
- Good organization skills
Custom
Available on Request
Timeline
Team Leader
GXO Logistics
2021.08 - Current
NVQ Level 3 - Learning and Development
Bedford College
2018.06 - 2020.07
Step up Team Leader
Spectrum for Arcadia
2015.08 - 2021.07
Agency Worker
Spectrum for Arcadia
2014.03 - 2015.08
Agency Worker
Marks & Spencer
2012.12 - 2014.03
Administrator
Hungary
2011.06 - 2012.12