David Thomas
Earlston
Summary
Dynamic Retail Professional with a strong focus on achieving business objectives and enhancing team performance. Proven track record of leading teams through coaching and mentorship, while effectively managing senior responsibilities during absences. Skilled in data analysis and strategic implementation of improvement plans, resulting in measurable successes. Committed to fostering collaboration and promoting innovative practices to drive continued growth for the Coop.
Overview
30
30
years of professional experience
Work History
Team Leader
Co-op Food Store
Melrose
07.2009 - Current
- Adopting a senior role in SM absence, analysing & reacting to measured metrics, delivering & coaching excellent customer service, taking responsibility for a team of Customer Team Members, committing to supporting their development, managing the day to day running of the store, identifying shift priorities and allocating tasks effectively, providing and maintaining job training and enhancing team performance, promoting inclusive behaviours, making & maintaining successful community connections, promoting fundraising instore & wider, inventory and ordering management including KPI control, creating cost effective schedules in line with payroll budgets, cash reconciliation, wastage and leakage control, managing adherence to company policies ensuring trading is legal at all times, conducting investigatory meetings & recording minutes of meetings, competently communicating with colleagues at all levels in a professional manner, managing consumable orders, store license holder (currently store premises manager following a period of LTS for SM), conducting the mandatory two hour license training (Scotland), key holder and alarm attendant
Qualified Dance Instructor & Choreographer
IDTA & UKLDA
01.1995 - Current
- From the age of 10, I have been intermittently 'on & off the floor'
- With dance prevalent in my family, it was natural for me to pursue dance and have been very lucky to have experienced some great achievements over the years, from competition wins, to choreography success, to instructing multiple classes & proudly supporting The LDF dance charity, running varying successful fundraisers, over the years
- I am not currently running classes or events, but expect to return in the near future
- I am proud to have the ability to promote exercise, health & well-being and social interaction in a relaxed, fun and friendly environment, allowing attendees to develop and learn styles of dance including Nuline, Le Roc Jive, West Coast Swing and Ballroom
- I guarantee I can make anyone's two left feet rhythmic!
Site Supervisor
Shell Fuel Station
Northern Gateway Berwick
01.2004 - 07.2009
- Executed responsibilities connected to current Coop TL role profile.
Education
Scottish Certificate for Personal License Holder -
BIIAB Scotland
07-2024
Introduction to Bookkeeping and Accounting -
The Open University
02.2017
HNC Level 1 - Catering & Hospitality
Borders College
Hawick01.2002
Food Hygiene Certificate -
The Royal Environmental Health Institute of Scotland
12.2001
Standard grade and higher-level passes - English, Business Management, Mathematics, General Science, Hospitality
Jedburgh Grammar School
01.2001
Skills
- Effective Communicator
- Proficient in Food Store Operations
- Strong Data Analysis Skills
- Analytical Thinking
- Dedicated to Personal Growth
- Keen interest in Colleague, Member & Customer experience
- Excellent time management skills
- Valid UK Driving License
- Accessible Commute Options
- Performance Coaching & Mentoring
- Documentation and reporting
- Daily workflow improvement
- Analytical Problem-Solving
- Adaptable Work Schedule
- Effective Relationship Building
- Detail-Oriented Approach
- Team Engagement
- Change management
Hobbies and Interests
- Quality time with Family & friends
- Dancing
- Reading
- Walking
- Travelling
References
References available upon request.
Timeline
Team Leader
Co-op Food Store
07.2009 - Current
Site Supervisor
Shell Fuel Station
01.2004 - 07.2009
Qualified Dance Instructor & Choreographer
IDTA & UKLDA
01.1995 - Current
Scottish Certificate for Personal License Holder -
BIIAB Scotland
Introduction to Bookkeeping and Accounting -
The Open University
HNC Level 1 - Catering & Hospitality
Borders College
Food Hygiene Certificate -
The Royal Environmental Health Institute of Scotland
Standard grade and higher-level passes - English, Business Management, Mathematics, General Science, Hospitality
Jedburgh Grammar School
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