Aliyah Kassar
Summary
A passionate third-year optometry student with clinical experience, interested in a pre-registration position to enhance skills in primary eye care, contact lenses, and ocular disease. Efficient in performing eye exams with a focus on delivering the highest quality of care. I am a dedicated team player, and a quick learner dedicated to personal development whilst continuing to apply acquired knowledge, work ethics and values gained by clinical experience.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Optical Assistant
Yardley Specsavers
Birmingham
06.2023 - 10.2024
- I started off in-store optical journey as an optical assistant
- Dealing with the start of the customer journey, pre-screening, fields, handovers, lens selection, concern handling
- I became multi skilled on the shop floor and built the foundation of my dispensing knowledge
- I soon became one of the strongest dispensers with high ATV and upgrades and dealing with concern handling.
Retail Assistant
Selfridges Birmingham
12.2021 - 12.2022
- Working at Selfridges, I delivered a luxurious experience for all clients by providing a personalised attentive service and anticipating clients' needs to create a premium shopping environment
- The role developed my communication skills and taught me the importance of building rapport
- I applied these skills at Specsavers by providing a high level of customer care and tailoring my approach by tailoring to each patient.
Education
Final Year - Optometry
Aston University
A-Levels - 3 A-Levels: Religious Studies- A, Psychology- B & Media- B
Joseph Chamberlain College
09.2018 - 09.2020
GCSEs - Grade 7 & above achieved in Maths, English and Science
Bordesley Green Girls' School
Skills
- Pre-screening
- Dispensing single vision and Multi-focals
- Concern handling
- Lifestyle recommendations
- Customer service
- Effective upselling
Timeline
Optical Assistant
Yardley Specsavers
06.2023 - 10.2024
Retail Assistant
Selfridges Birmingham
12.2021 - 12.2022
A-Levels - 3 A-Levels: Religious Studies- A, Psychology- B & Media- B
Joseph Chamberlain College
09.2018 - 09.2020
Final Year - Optometry
Aston University
GCSEs - Grade 7 & above achieved in Maths, English and Science
Bordesley Green Girls' School
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