Aliyah Andrews
Summary
Hardworking and adaptable hospitality professional with experience in many different customer-focused roles. Skilled in communication, teamwork, and problem-solving, with proven ability to perform under pressure. Quick to learn, detail-oriented, and committed to delivering excellent service.
Overview
3
3
years of professional experience
Work history
Bartender
Mildreds
07.2025 - Current
- Welcomed customers with a smile, ensuring a positive experience in a high-volume venue.
- Managed dinner rushes of 200+ people, multitasking effectively to maintain service quality.
- Kept menu knowledge up to date to provide accurate answers and recommendations.
- Supported stock taking and inventory management.
Team Member
Sixes Social Cricket
02.2025 - 07.2025
- Hosted children’s parties, tailoring events to parents’ preferences and checking in throughout.
- Managed and updated reservations using booking software.
- Troubleshot faulty equipment, liaising with external companies via phone and email until resolved.
Supervisor
Ye Olde Watling
09.2024 - 02.2025
- Managed a team in a high-volume pub, assigning tasks and staff breaks.
- Acted as first point of contact for customer issues, resolving them efficiently.
- Independently managed a private dining room, welcoming guests and making tailored menu recommendations.
- Completed end-of-day checks, reports, and cash handling including tills and safe.
Locations Marshall
QLTV Productions
10.2024 - 11.2024
- Supported the locations manager to ensure smooth filming days.
- Distributed resident letters and liaised with shops and the council regarding filming.
- Contacted venues to confirm availability and answered their queries.
Supervisor
Par 59
12.2022 - 09.2024
- Promoted to Supervisor within five months, and helped to create staff incentives to improve morale.
- Assisted in planning quarterly staff parties by researching deals and liaising with venues.
- Coordinated weekend brunch service, preparing table plans, seating guests, and providing front-of-house service.
- Managed customer tabs and processed payments accurately.
Education
Certificate of Higher Education - Creative Writing
The University of West England
Certificate of Higher Education -
University of Lincoln
A-Levels - Psychology, English Literature, History
Cardinal Wiseman High School
GCSEs - English Language, Mathematics, and 11 other subjects
Brentside High School
Skills
- Excellent customer service and communication
- Strong attention to detail in fast-paced environments
- Team player with experience leading and supporting others
- Quick to learn new systems and processes
- Problem-solving and troubleshooting under pressure
- Flexible and reliable, with experience across different venues
Timeline
Bartender
Mildreds
07.2025 - Current
Team Member
Sixes Social Cricket
02.2025 - 07.2025
Locations Marshall
QLTV Productions
10.2024 - 11.2024
Supervisor
Ye Olde Watling
09.2024 - 02.2025
Supervisor
Par 59
12.2022 - 09.2024
Certificate of Higher Education - Creative Writing
The University of West England
Certificate of Higher Education -
University of Lincoln
A-Levels - Psychology, English Literature, History
Cardinal Wiseman High School
GCSEs - English Language, Mathematics, and 11 other subjects
Brentside High School
Similar Profiles
Zaid Zaid null
Senior Waiter at MildredsSenior Waiter at Mildreds
James GoodfellowJames Goodfellow
Server at Mildreds TempleServer at Mildreds Temple
Madison SpicerMadison Spicer
Bartender at Billy's Stone CrabBartender at Billy's Stone Crab
Conner SzaroConner Szaro
Bartender at Southern ChicagoBartender at Southern Chicago
Nicole BiernotNicole Biernot
Bartender at Detroit Yacht ClubBartender at Detroit Yacht Club