Alison Thrussell
St Alban's ,Herts
Summary
Bubbly and outgoing experienced Customer Advisor and Kitchen Assistant with a strong background in customer service and support, with the ability to handle customer inquiries, manage payments, and also maintaining high standards of cleanliness and food hygiene. I enjoy taking on new challenges and willing to learn any new skills.
Overview
11
11
years of professional experience
Work history
Customer Advisor
JoJo Maman Bebe
St Alban's, Hertfordshire
10.2023 - 12.2023
- Serving customers and offering support and advice on products
- Taking payment
- Replenishing shelves
- Maintained high-level product knowledge for accurate advice and recommendations.
- Assisting with stock takes
- Performed cashier duties, including balancing and end-of-day banking.
Kitchen Assistant/ Domestic Cleaner
Verulam House Nursing Home
St Alban's, Hertfordshire
11.2022 - 07.2023
- Supporting chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.
- Organising ingredients and restocking supplies.
- Adhering to Food Hygiene regulations for all items used by residents to ensure no cross contamination.
- Ensured continued resident safety and privacy while performing cleaning duties.
- Obtaining high standards of cleanliness in all areas both private rooms and public areas
- Keeping stock levels of all cleaning material supplies, storing safely in compliance with health regulations.
- Liaising with residents, families, and other members of staff.
- Handled and stored cleaning chemicals safely.
- Helped in the plating of dishes for enhanced visual appeal and presentation.
Career break to raise family
.
07.2013 - 11.2022
Customer service representative
Dominos pizza
Harpenden, Hertfordshire
11.2012 - 06.2013
Education
Level 1 - Land based studies (Equine)
Oakland's College
St. Albanslevel 1 diploma - Creative and Media Studies
Roundwood Park School
Harpenden, Hertfordshire 2006 - 2010
Skills
- Customer Service
- Problem-solving
- Excellent listening and communication
- Team player
- Written and verbal communication skills
- Empathy and understanding
- Relationship-building
- Patience under pressure
- Sales administration
Timeline
Customer Advisor
JoJo Maman Bebe
10.2023 - 12.2023
Kitchen Assistant/ Domestic Cleaner
Verulam House Nursing Home
11.2022 - 07.2023
Career break to raise family
.
07.2013 - 11.2022
Customer service representative
Dominos pizza
11.2012 - 06.2013
Level 1 - Land based studies (Equine)
Oakland's College
level 1 diploma - Creative and Media Studies
Roundwood Park School
2006 - 2010
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