- Socialising
- Meeting people
- Reading
- My granddaughters
- Walking
- Crafting
Alison Phillips
Blackpool,Lancs
Summary
Dedicated Customer Engagement Specialist with strengths in relationship building and communication. Engages customers effectively to understand their needs and deliver tailored solutions. Adapts approaches to ensure satisfaction and loyalty.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Travelodge
Bar work. Waiting staff and receptionist
Blackpool , Lancashire
09.2023 - 01.2026
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Actively listened to customers to fully understand requests and address concerns.
- Engaged with customers to better understand needs and deliver excellent service.
- Built and maintained courteous and effective working relationships.
Education
Diploma of Higher Education - Fashion design
Art and design collage
Stafford , Stafford 09.1984 - 07.1987
Skills
- Customer engagement
- Relationship building
- Active listening
- Adaptability
- Time management
- Communication skills
- Willingness to learn
- Calm under pressure
Interests
Timeline
Travelodge
Bar work. Waiting staff and receptionist
09.2023 - 01.2026
Diploma of Higher Education - Fashion design
Art and design collage
09.1984 - 07.1987