Alisher Sabyrbaev
Astana,Kazakhstan
Summary
Highly-motivated Restaurant Supervisor with 4 years of experience proactively leading a team. Track record of improving sales through exceptional customer service and attention to detail. Ability to work efficiently and professionally with personality. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Enthusiastic and energetic student with strong academic record and readiness to take on new challenges. Offers comprehensive education and excellent communication skills to learn quickly and support team. Thrives in fast-paced, busy environments. Reliable and motivated individual seeking career in restaurant management. Applies training and problem-solving mindset to all assigned tasks. Eager to help improve and develop customer experiences to increase revenue. Knowledgeable management professional with background in overseeing smooth-running restaurant operations. Skilled at creating positive dining experiences guaranteeing exceptional food service for every customer. Encourages customer feedback to implement insightful changes.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Restaurant supervisor
ASTANA DEVELOPMENT GROUP
Astana, Kazakhstan
09.2023 - Current
- Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
- Protected brand image with exceptional restaurant presentation and maintenance.
- Built and maintained excellent working relationships with produce suppliers to ensure ingredient quality.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Attended regular training to obtain and update food safety certificates.
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management.
- Established and enforced improved sanitation standards to maintain clean, hygienic dining areas.
- Gained experience in all restaurant activities, including waiting, bar and front of house.
Cocktail bartender
TURION INVSETMENT GROUP
Astana, Kazakhstan
01.2022 - 12.2022
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Cleared empty drinks glasses and quickly processed repeat orders.
- Monitored and audited inventory, promptly reordering low-stock supplies to avoid shortages.
- Kept bar and patron areas clean and sanitary in compliance with health and hygiene protocols.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Facilitated outstanding guest service experiences in high-volume settings.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Ordered and controlled beverage stock to facillitate disruption-free bar operations.
Room service attendant
SHERATON ASTANA HOTEL
Astana, Kazakhstan
09.2020 - 11.2021
- Completed smooth housekeeping with exceptional planning and quality assurance.
- Vacuumed and dusted reception areas and walkways.
- Addressed guests' problems and fulfilled special requests.
- Secured guest rooms after performing housekeeping services.
- Demonstrated utmost care and security to handle guests' belongings.
- Expertly operated cleaning equipment to fulfil time targets.
- Stocked trollies to maintain stable cleaning supplies.
- Resolved guest queries in line with service standards and protocols.
- Sanitised bathrooms to uphold strict hygiene and infection control procedures.
- Cleared and organised Back of House areas to minimise accident risks.
- Delivered extra linen and toiletries to meet guest needs.
- Trained new room attendants on company policies and cleaning procedures.
Waiter
AKTAU TOURISM CITY LTD
Aktau, Kazakhstan
08.2019 - 08.2020
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Education
Bachelor - International relations
EURASIAN NATIONAL UNIVERSITY
ASTANA/KAZAKHSTAN 09.2019 - 05.2023
General study
KAZAKH-TURKISH HIGH SCHOOL
ASTANA/KAZAKHSTAN 09.2014 - 06.2019
Skills
- Efficient and proactive
- Team management
- Customer service
- Team development
- Leads by example
- Eye for detail
- Hospitality business management
- Inventory control and record keeping
- Business operations expertise
- Front of House (FOH) training
- Kitchen equipment operation and maintenance
- Performance improvement
- Performance and wage reviews
- Order delivery practices
- Results-orientated
- OH&S compliance procedures
Languages
English
Advanced
Russian
Native
Kazakh
Native
Turkish
Intermediate
Timeline
Restaurant supervisor
ASTANA DEVELOPMENT GROUP
09.2023 - Current
Cocktail bartender
TURION INVSETMENT GROUP
01.2022 - 12.2022
Room service attendant
SHERATON ASTANA HOTEL
09.2020 - 11.2021
Bachelor - International relations
EURASIAN NATIONAL UNIVERSITY
09.2019 - 05.2023
Waiter
AKTAU TOURISM CITY LTD
08.2019 - 08.2020
General study
KAZAKH-TURKISH HIGH SCHOOL
09.2014 - 06.2019
Similar Profiles
Ainur BakiyevaAinur Bakiyeva
Risk Manager at Air AstanaRisk Manager at Air Astana
Amina MansurovaAmina Mansurova
Regional Manager Ground Services at JSC "Air Astana"Regional Manager Ground Services at JSC "Air Astana"
Luther HindsLuther Hinds
Teacher of PE at Haileybury AstanaTeacher of PE at Haileybury Astana
Ayauly AnuarbekovaAyauly Anuarbekova
Director of Customer IT Service at Nazarbayev UniversityDirector of Customer IT Service at Nazarbayev University
Syrym KassymkulovSyrym Kassymkulov
Update at Abroad study Student CouncellorUpdate at Abroad study Student Councellor