Ali Hamza Rafique
london,United Kingdom
Summary
Dedicated professional with a strong foundation in customer service and food safety, demonstrating exceptional teamwork and communication skills. Proficient in safe food handling, order taking, and cash handling, ensuring efficient and hygienic operations. Committed to maintaining cleanliness and hygiene standards while delivering outstanding table service. Possesses a patient and calm nature, adept at active listening and clear communication to enhance customer satisfaction. Aspires to leverage skills in a dynamic environment focused on excellence in food and beverage service.
Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Waiter
Ali Hamza
Multan, Pakistan
08.2024 - 01.2025
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Delivered excellent customer service through friendly and polite interaction.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Prepared tables for guests and reset tables between customers.
- Maintained excellent level of service in busy and demanding restaurant environment.
Delivery person
Ali Hamza
Vehari, Pakistan
10.2024 - 12.2024
- Followed safe lifting procedures when handling heavy packages.
- Dealt with customer queries effectively, ensuring high level of service quality.
- Collaborated closely with dispatch teams for effective coordination of deliveries.
- Upheld the company's reputation with dedicated commitment to duties assigned.
Accountant, financial reporting
Ali Hamza
Multan, Pakistan
06.2024 - 12.2024
- Prepared monthly and yearly balance sheets, ensuring accuracy.
- Ensured timely invoice payments with diligent follow-ups.
- Efficiently managed payroll processing tasks, avoiding errors.
- Reviewed and reconciled ledgers to maintain integrity of financial data.
- Minimised risk for company through diligent auditing of financial statements.
Education
Fsc Pre Medical - Medical
Punjab Group of Collage
Vehari,Pakistan 03.2022 - 03.2024
Skills
- Teamwork
- Customer Service
- Positive attitude
- Safe food handling
- Order taking
- Cleanliness and hygiene
- Clear communication
- Table service
- Active listening
- Table preparation
- Table clearing
- Cleaning and sanitation
- Food and beverage service
- Food safety understanding
- Patient and calm nature
- Cash handling
Timeline
Delivery person
Ali Hamza
10.2024 - 12.2024
Waiter
Ali Hamza
08.2024 - 01.2025
Accountant, financial reporting
Ali Hamza
06.2024 - 12.2024
Fsc Pre Medical - Medical
Punjab Group of Collage
03.2022 - 03.2024
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