Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Alicia Neads

Alicia Neads

Mountain Ash,Mid Glamorgan

Summary

Adaptable and committed professional with an ability to learn quickly and apply new skills in diverse environments. Demonstrates excellent communication skills and team collaboration abilities, possessing strong problem-solving skills. Proficient in computer literacy and product knowledge, with a proven ability to quickly grasp new concepts. Self-motivated and eager to learn, aiming to leverage these competencies in a dynamic work environment. Eager to contribute to operational efficiency and drive positive outcomes in a customer services role.

Overview

7
7
years of professional experience

Work History

Assembly and packing operator

Flexicare Medical Ltd
Mountain ash, Mid Glamorgan
10.2023 - Current
  • Collaborated with team members to enhance workflow procedures.
  • Identified and resolved technical issues, improving overall functionality.
  • Evaluated quality of products on production line through visual inspections.
  • Lifted heavy weights using best moving and handling practices to avoid injury.
  • Completed work according to schedule, helping struggling team members as required to maintain smooth-running operations.
  • Maintained clean and safe work environment for maximum productivity.

Bar Manager and Events Organiser

Ty Mawr Hotel
Pontypridd, Rhondda Cynon Taf
10.2022 - 02.2024
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
  • Trained new staff on customer service protocols to enhance guest experience.
  • Promoted special offers and events via social media platforms boosting brand visibility.
  • Led by example in providing customers with attentive, professional restaurant service.
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.

Junior civil engineer

Ashfield Solutions
Mountain ash, Mid Glamorgan
09.2019 - 05.2020
  • Utilised AutoCAD software to create precise technical drawings.
  • Assisted senior engineers during planning processes, enhancing overall efficiency.
  • Participated in weekly progress meetings, enhancing team coordination and performance.
  • Reported on flood and environmental hazards and recommended mitigation strategies.
  • Created project reports, specifications and plans for flood risk projects.

Bar staff member

Penrhiwceiber Social Club
Mountain ash, Mid Glamorgan
05.2019 - 10.2019
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Handled cash transactions to ensure accurate accounting.
  • Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Production line operator

Rocialle
Mountain Ash, Mid Glamorgan
07.2018 - 09.2018
  • Accomplished safer work environment by strictly following health and safety regulations.
  • Conducted routine checks on machinery, ensuring effective operation at all times.
  • Organised workstation for maximum work performance and minimum errors.
  • Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.

Education

GCSEs -

Mountain Ash Comprehensive
Mountain Ash, Rhondda Cynon Taf

Skills

  • Time-management
  • Attention to Detail
  • Computer literate
  • Product knowledge
  • Able to quickly grasp new concepts
  • Eager to learn
  • Team collaboration skills
  • Excellent communication skills
  • Advanced mathematics knowledge
  • Self-motivated

Affiliations

  • Reading
  • DIY home projects
  • Rugby - playing and watching

Timeline

Assembly and packing operator

Flexicare Medical Ltd
10.2023 - Current

Bar Manager and Events Organiser

Ty Mawr Hotel
10.2022 - 02.2024

Junior civil engineer

Ashfield Solutions
09.2019 - 05.2020

Bar staff member

Penrhiwceiber Social Club
05.2019 - 10.2019

Production line operator

Rocialle
07.2018 - 09.2018

GCSEs -

Mountain Ash Comprehensive

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Alicia Neads