Alicia Fearing
Tamworth,Warwickshire
Summary
Reliable and driven professional with experience in customer service and fast-paced team environments. Demonstrates excellent communication, leadership, and problem-solving skills. Experienced in motivating and supporting others through football coaching and bar roles, consistently creating positive experiences for customers and colleagues. Dedicated to achieving high standards and contributing to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Bartender
Foster’s Yard
Polesworth, Warwickshire
09.2024 - Current
- Delivered high-quality customer service in fast-paced bar environment, ensuring customer satisfaction at all times.
- Efficiently served high volumes of customers during peak periods while maintaining accuracy and professionalism.
- Collaborated effectively with team members to ensure smooth and efficient daily operations.
- Built strong relationships with customers, contributing to friendly and welcoming atmosphere.
Football coach
The FA
Sutton Coldfield, West Midlands
09.2022 - Current
- Designed and delivered structured training sessions focused on improving player performance and overall team development.
- Inspired and motivated players to maintain high morale, commitment, and confidence.
- Encouraged teamwork, discipline, and positive sportsmanship both on and off pitch.
- Delivered tailored one-to-one coaching and constructive feedback to support individual player progress.
Customer retail assistant
Sports Direct
Tamworth, Staffordshire
06.2025 - 09.2025
- Delivered excellent customer service on shop floor, assisting customers with enquiries and product selection
- Maintained high standards of store presentation, including restocking and organising displays
- Operated tills efficiently, handling cash and card transactions
- Used product knowledge to support customers and promote sales
Education
Diploma of Higher Education - Sports Coaching and development
Sandwell College
West Bromwich05.2025
GCSEs - Maths, English
South Staffordshire College
Tamworth11.2022
GCSEs - Science, Business, Sports Science, Travel Tourism
Polesworth High school
Polesworth05.2022
Skills
- Customer service excellence
- Strong communication and interpersonal skills
- Teamwork and collaboration
- Leadership and motivation
- Confidence in engaging with customers, colleagues, children & adults
- Ability to work under pressure
- Time management and organisation
- Problem-solving
- Reliability and punctuality
- Positive work ethic
Accomplishments
1- Motivated players and maintained high team morale, leading to recognition as Players’ Player of the Season.
2- Consistently achieved top sales of “bags for life” during promotional periods, exceeding targets and driving store revenue.
Certification
FA Coaching Badge
Timeline
Customer retail assistant
Sports Direct
06.2025 - 09.2025
Bartender
Foster’s Yard
09.2024 - Current
Football coach
The FA
09.2022 - Current
Diploma of Higher Education - Sports Coaching and development
Sandwell College
GCSEs - Maths, English
South Staffordshire College
GCSEs - Science, Business, Sports Science, Travel Tourism
Polesworth High school