Alice Gilkes
Birmingham
Summary
A hardworking and passionate individual who is looking to pursue a career in housekeeping whilst gaining strong confidence and communicative skills. I am trusted to work independently as well as in a team, and perform consistently above expectations. I have a strong attention to detail and enjoy completing tasks to the highest standards.
Overview
10
10
years of professional experience
Work History
Housekeeping (Work experience)
Staybridge Suites
2024.08 - 2024.08
- Kept sinks in clean, neat and orderly condition.
- Cleaned and restocked bathrooms to keep facilities fresh.
- Strictly adhered to company health and safety policies.
- Kept rooms dust-free by dusting and polishing worktops, cupboards and ornaments.
- Stocked toilet tissue, paper towels and other bathroom supplies.
- Periodically removed waste and recycling to uphold tidy presentation standards.
- Dusted and cleaned cobwebs on light fixtures, baseboards and window sills.
Kitchen Assistant
Cityserve
2023.10 - 2024.02
- Maintained cleanliness of work surfaces through regular sanitisation.
- Performed regular washing up to maintain the cleanliness and preparation of crockery and cutlery.
- Ensured the hygiene of cutlery utensils by sanitising them before reuse.
- Ensured appropriate serving sizes while providing meals to pupils.
- Provided a warm and friendly welcome to all pupils.
- Neatly arranging and setting up tables and chairs for pupils.
- Ensured proper waste bin disposal according to designated areas.
Cleaner
N Family Club
2023.09 - 2023.11
- Performed all cleaning duties in compliance with COSHH regulations.
- Ensured that communal areas were kept clean and tidy at all times
- Completed all cleaning tasks efficiently and to a high standard.
- Performed daily cleaning, disinfecting, and replenishing of washrooms.
- Performed floor vacuuming and surface dusting and polishing.
- Safely emptied waste bins to designated areas.
Volunteer Shop Assistant
Age UK
2021.05 - 2023.09
- Provided warm and friendly customer service.
- Ensured a safe working environment through strict adherence to health and safety protocols.
- Collaborated with team members to ensure timely task completion.
- Ensured neat and well-steamed presentation of garments for sale on the shop floor.
- Created attractive displays for merchandise to enhance sales.
Volunteer Shop Assistant
RSPCA
2014.11 - 2017.03
- Delivered seamless and customer-focused service at the checkout, assisting with packing.
- Maintained pristine shop displays by dusting and cleaning on a regular basis.
- Successfully processed payments through cash and debit card transactions.
- Ensured all garments were well steamed and neatly presented.
- Sorted and tagged the clothes ready to be put out on to the shop floor.
- Created attractive displays for merchandise to enhance sales.
Education
Fundamentals of Professional Cleaning
Alison Online Courses
2025
Destination Hospitality
Springboard
2024
Training Express
2024
Diploma of Higher Education -
Bournville College
2015
Aspiration Training Limited
2012
Diploma of Higher Education -
Bournville College
2010
GCSEs
Bartley Green School
2008
Skills
- Well organised
- Knowledge of cleaning procedures
- Attention to detail
- Team working
- Written and verbal communication
- Working under pressure
- Empathetic
- Customer focused
Timeline
Housekeeping (Work experience)
Staybridge Suites
2024.08 - 2024.08
Kitchen Assistant
Cityserve
2023.10 - 2024.02
Cleaner
N Family Club
2023.09 - 2023.11
Volunteer Shop Assistant
Age UK
2021.05 - 2023.09
Volunteer Shop Assistant
RSPCA
2014.11 - 2017.03
Destination Hospitality
Springboard
Training Express
Diploma of Higher Education -
Bournville College
Aspiration Training Limited
Diploma of Higher Education -
Bournville College
GCSEs
Bartley Green School
Fundamentals of Professional Cleaning
Alison Online Courses