Alice Cook
Creswell Worksop,England
Summary
I am a motivated and reliable individual who wants to work in a face to face customer service role, I enjoy working with food and drinks and would especially enjoy learning how to become a Barista.
I hold strong customer service skills, friendly attitude, and willingness to learn quickly. I'm knowledgeable about maintaining cleanliness and assisting in food preparation. I want to develop my communication, teamwork and problem-solving skills in customer service role.
Overview
1
1
year of professional experience
Work history
Beauty. Therapist - Work Experience
Ringwood Hall
Chesterfield, Derbyshire
2025.04 - 2025.04
- Facilitated a relaxing environment with calming aromatherapy techniques.
- Provided exceptional customer service, ensuring repeat client bookings.
- Adapted beauty treatments to address individual client needs.
- Improved client satisfaction by delivering personalised facial treatments.
- Maintained professional client records for effective treatment tracking.
- Implemented hygienic practices to maintain a clean treatment space.
- Managed appointment scheduling efficiently, minimising wait times for clients.
- Built and nurtured loyal customer relationships, promoting referrals to increase salon customer bases.
- Carried out day-to-day tasks with enthusiasm, enhancing salon environments with continued positivity.
- Answered clients' queries and requests by phone and email.
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
- Sterilised and maintained beauty tools and technologies to increase equipment lifespan and cut supply costs.
- Greeted clients into salon, offering refreshments and magazines.
- Worked in the Cafeteria serving drinks and food
- Cleaned the tables and reset them for the next customer who sits down for food and drinks
- Washed the pots from the cafeteria
Horse Trekking Leader
Coloured Cob
Creswell , Notts
2024.09 - 2025.02
- Carried out day-to-day duties accurately and efficiently.
- Leading children with and without learning disabilities on a horse trek
- Effectively communicating with adults and children who were riding the horses and going on the treks
- Muck out the horse stables and refill the hay bails and bedding
- Quickly learned and applied new skills to daily tasks
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Supported team by demonstrating respect and willingness to help.
- Displayed energy and enthusiasm in fast-paced environment.
- Worked long hours with a lot of walking
Education
GCSEs -
Heritage High School
Barlborough05.2026
Skills
- Customer relations
- Health and Safety
- Maintaining Hygiene standards
- Food handling and safety
- Teamwork and Reliability
- Remaining calm and friendly during busy periods
Hobbies
I am extremely dedicated to using the gym six days per week. I maintain a healthy diet and have been doing so for the last two years.
Timeline
Beauty. Therapist - Work Experience
Ringwood Hall
2025.04 - 2025.04
Horse Trekking Leader
Coloured Cob
2024.09 - 2025.02
GCSEs -
Heritage High School