Ali Sharma
London
Summary
Self-motivated professional with extensive experience in customer service, catering, and event planning. Proficient in food hygiene, alcohol handling, and budget management. Recognized for adaptability and initiative in delivering high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work history
Bar Staff
Freelance
London
01.2023 - 08.2025
- Delivered a beverage service for private events
- Prepared beverages, ensuring consistent quality.
- Managed safe handling of alcohol, encompassing pouring beer from taps and serving wine and spirits.
- Maintain professionalism, hygiene, and client satisfaction during events.
- Restocked bar efficiently during busy periods.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
Retail & Food Service Assistant
St Aidans College
Durham
09.2024 - 07.2025
- Operate pizza ovens and toastie makers in a busy college food environment.
- Follow strict allergen and food safety protocols.
- Contribute to maintaining a clean and efficient service area.
- Support operations of a student-run shop with five-figure annual revenue.
- Worked in fast-paced environment whilst maintaining quality of service.
- Ensured compliance with health and safety regulations for safe dining experience.
Retail Sales Assistant
Squires Garden Centre
London
03.2022 - 07.2022
- Assisted customers with product selection and queries.
- Maintained store presentation and stock levels.
- Resolved customer issues and supported daily shop operations.
Sales Assistant & Barista
Aux Pains de Papy
London
06.2021 - 10.2021
- Delivered high-quality coffee service as head barista.
- Trained under Costa Coffee baristas for professional techniques.
- Managed customer flow and order fulfilment under pressure.
- Maintained stockroom organisation and store standards.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Managed high volume orders during peak hours maintaining quality of service.
Education
Bachelor of Science - Psychology
Durham University
Durham 09.2024 -
A Level - Business
MPW South Kensington
London 09.2023 - 06.2024
A Levels - Philosophy, Psychology, Economics
Hampton School
London09.2023
Skills
- Customer Service & Rapport Building
- Food Hygiene & Allergen Compliance
- Alcohol Handling & Bar Service
- Budget Management & Event Planning
- Team Collaboration & Leadership
- Time Management & Punctuality
- Conversational French & Spanish
- Communication & Public Speaking
LANGUAGES
French – Intermediate (B1)
Spanish – Elementary (A2)
Interests
Social Committee Member — College Durham | 2024 – Present Plan and run events such as student parties and fundraisers. Manage budgets of up to five figures for individual events. Coordinate logistics, liaise with vendors, and promote student engagement.
Volunteer Experience
Youth Club Volunteer & Host, Hounslow, 2019-2021. Supported community youth events and daily operations., Ran the tuck shop and assisted in conflict resolution., Selected for the Young Ambassadors leadership programme to mentor local youth.
Timeline
Bachelor of Science - Psychology
Durham University
09.2024 -
Retail & Food Service Assistant
St Aidans College
09.2024 - 07.2025
A Level - Business
MPW South Kensington
09.2023 - 06.2024
Bar Staff
Freelance
01.2023 - 08.2025
Retail Sales Assistant
Squires Garden Centre
03.2022 - 07.2022
Sales Assistant & Barista
Aux Pains de Papy
06.2021 - 10.2021
A Levels - Philosophy, Psychology, Economics
Hampton School
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