ALI RASHIDIJAHANABAD
London,Middlesex
Summary
Dedicated Operational Department Practitioner with over 20 years in healthcare, specialising in neurosurgery, orthopaedics, and neurology. Focused on enhancing patient outcomes and team efficiency through effective communication and operational support. Committed to service excellence and compliance with health and safety regulations while fostering collaborative environments. Eager to leverage extensive experience to support patient care and drive team objectives.
Overview
3
3
Languages
1
1
Certification
24
24
years of professional experience
Work History
Volunteer Shop Assistant
Barnardo's
London, Middlesex
2024.12 - Current
- Provided customer service by addressing queries and offering assistance to visitors.
- Managed customer enquiries and resolved issues to improve overall client satisfaction.
- Responded to incoming telephone calls to offer information, direct callers and take messages.
- Assisted in the planning and execution of corporate events and meetings to foster workplace culture.
- Coordinated meetings, prepared agendas, and distributed minutes to enhance team communication.
- Completed periodic corridor checks and noise patrols to ensure guest satisfaction.
- Monitored CCTV security systems and communicated issues promptly to hotel security.
- Took overnight bookings using [Software] while working night reception.
- Participated in training sessions and workshops to enhance personal and professional development.
- Organised training on data protection, ensuring staff compliance with GDPR regulations.
- Developed a waste reduction program, which significantly decreased operational costs and environmental impact.
- Led a project team to develop and launch a new service offering, resulting in increased market share.
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Collaborated with team members to organise staff schedules, optimising workforce efficiency.
- Communicated ideas clearly across multiple channels to assist staff.
- Managed confidential documents securely with discretion to protect sensitive information.
- Responded to incoming requests for information or forwarded to the appropriate individual.
- Managed client communications by answering phones and corresponding through email.
Operational Department Practitioner/Theatre Nurse
Yasouj University of Medical Sciences
2002.05 - 2019.12
- Managed theatre ward operations for five years, ensuring efficient workflow and patient safety.
- Assisted as Scrub, Circular and Surgical Assistant across multiple departments, enhancing surgical support and operational efficiency.
- Prepared operating rooms for surgery, ensuring adherence to safety standards and optimal setup for procedures.
- Assisting surgeons during operations
- Informed patients about surgical procedures and addressed queries, fostering understanding and trust before surgery.
- Meeting patients in pre op area and checking identification and answering any questions or concerns
- Correctly disposing of and cleaning all surgical equipment before and after surgery
- Maintained and updated patient notes, ensuring accuracy and confidentiality.
- Participated in multidisciplinary team meetings, contributing to patient care planning and problem-solving.
- Advocated for patient rights and confidentiality, upholding ethical standards in all aspects of care.
- Oversaw junior staff, providing mentorship and guidance to enhance team capabilities and service quality.
- Engaged in continuous professional development to stay abreast of medical advancements and best practices.
- Delivered empathetic support to patients and families, addressing concerns and providing guidance on treatment options.
- Responded efficiently to emergency situations, applying critical thinking and clinical skills to stabilise patients.
- Implemented infection control measures, reducing the risk of healthcare-associated infections through strict protocol adherence.
- Explained test results to patients, minimising anxiety by outlining possible plans of action.
- Interacted with patients and family members based on emotional and communicative needs.
- Collaborated with multidisciplinary teams to coordinate patient care, optimising outcomes and streamlining services.
- Collaborated with specialists and other healthcare professionals to provide comprehensive patient care.
- Reporting any concerns or issues to supervisors
- Collaborated with specialists and other healthcare professionals to provide comprehensive patient care.
Education
Bachelor's - Nursing and ODP
Yasouj University of Medical Sciences
2007-03
Diploma of Higher Education - Operating Room Technician or ODP
Shiraz University of Medical Sciences
1997-01
Skills
- Customer service
- Event planning
- Training development
- Waste management
- Risk assessment
- Team collaboration
- Conflict resolution
- Communication skills
Languages
English
Upper Intermediate
B2
French
Elementary
A2
Persian
Proficient
C2
Custom
- Keeping fit
- Watching the news
- Watching movies
- Spending time with friends and family
- Meditation
- Cooking vegan foods
Certification
- Level 2 Functional English/Harrow college/7/2021
- Level 2 Mathematics /highfield institute
- Complete an academic pre-university course /Leeds University
- Pass English Exam of Brunel University/2025
Interests
Reading books,Nature ,meditation,walking and jugging ,listening to podcasts ,cooking vegan foods
Timeline
Volunteer Shop Assistant
Barnardo's
2024.12 - Current
Operational Department Practitioner/Theatre Nurse
Yasouj University of Medical Sciences
2002.05 - 2019.12
Bachelor's - Nursing and ODP
Yasouj University of Medical Sciences
Diploma of Higher Education - Operating Room Technician or ODP
Shiraz University of Medical Sciences