Ali Mohammad ENEZI
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business. Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.
Overview
3
3
years of professional experience
Work history
Customer service cashier
London
London , London
05.2024 - 02.2025
- Restocked cashier supplies regularly, avoiding shortages during peak hours.
- Operated cash register to facilitate smooth transactions.
- Processed card payments securely for customer peace of mind.
Waiter
AI BALAD
London
02.2024 - 08.2024
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Handled payment transactions to guarantee smooth customer checkout process.
Waiter
Three Falcons Hotel & Pub
London
01.2023 - 02.2024
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Restaurant waiter
VOUG Restaurant Bar & SHISHA
London
12.2021 - 11.2022
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Managed large group reservations with meticulous attention to detail.
Skills
- Table clearing
- Food preparation
- Cleaning requirements
- Efficient under pressure
- Barista experience
- Dinner service planning
- Order taking
- Supply stocking
- Cleaning and sanitation
- Teamwork
- Takeaway order preparation
- Kitchen staff coordination
- Cash handling
- Customer Service
- Meal recommendation
- In-depth food and wine knowledge
- Guest rapport
- Drink serving techniques
- Table service
Personal Information
- Date of birth: 01/07/03
- Nationality: Kuwait
Timeline
Customer service cashier
London
05.2024 - 02.2025
Waiter
AI BALAD
02.2024 - 08.2024
Waiter
Three Falcons Hotel & Pub
01.2023 - 02.2024
Restaurant waiter
VOUG Restaurant Bar & SHISHA
12.2021 - 11.2022
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