Caitlin Morrish
Redruth,Cornwall
Summary
I have gained customer service experience in a hospitality role which involved serving food and drinks, maintaining clean work environment, I have also use IT systems booking customers into hotel accommodations and handling telephone enquirers, I also have experience with dealing with cash and card payments.
In my current job I maintain clear written records as well as providing personal care, food and drink preparation, medication administration and domestic duties.
Overview
2026
2026
years of professional experience
Work history
customer service/ receptionist
wetherspoons
Camborne, Cornwall
reception duties
- Coordinated bookings and reservations, maintaining accurate records and schedules.
- Assisted in processing card payments and taking payments over the phone.
- Cleaned work areas and equipment to maintain faultless
- hygiene standards.
restaurant duties
. taking orders.
. serving food and drinks to tables.
. cleaning tables.
. service both soft drinks and alcoholic drinks.
. dealing with card and cash payments.
Care worker
kerrier home care
Redruth, Cornwall
2023.09 - Current
- Assist clients with daily living activities, ensuring comfort and safety throughout care.
- Manage household chores to created a clean environment.
- Provide emotional support and companionship, enhancing overall well-being and quality of life for clients.
- Administer medications and monitored health conditions, communicating any changes to healthcare professionals.
- Respond promptly to emergencies, ensured patient safety.
- Assist with meal preparation.
- Assist with washing and dress.
Education
GCSEs - English
camborne, science and international academy
England GCSEs - maths
camborne, science and international academy
EnglandGCSEs - science
Camborne, science and international academy
England GCSEs - child development
Camborne, science and international academy
EnglandGCSEs - health and social
Camborne, science and international academy
England NVQ Level 2 - Health and beauty
Cornwall college
England 2017.09 - /2018
Skills
Communication with families
- Palliative care experience
- Resilience in stressful situations
- Domestic duties
- Safeguarding knowledge
- Medication Administration
- Key card programming
- Guest satisfaction focus
- Reservation handling
- Front desk operation
- Patience under pressure
- Use of bar equipment
- Beverage serving
- Cash handling
- Customer Service
- Payment Processing
- Table clearing
- Order taking
Affiliations
- my hobby is spending time with and looking after my horse.
References
References available upon request.
Timeline
Care worker
kerrier home care
2023.09 - Current
NVQ Level 2 - Health and beauty
Cornwall college
2017.09 - /2018
customer service/ receptionist
wetherspoons
GCSEs - English
camborne, science and international academy
GCSEs - maths
camborne, science and international academy
GCSEs - science
Camborne, science and international academy
GCSEs - child development
Camborne, science and international academy
GCSEs - health and social
Camborne, science and international academy