Ali Azam
Edinburgh,Scotland
Summary
I am an experienced worker and understand the need for commitment and determination to progress in the working industry. I am a quick learner, excellent communicator and willing to take any training to learn new skills. I also understand the importance of working as a team. I am energetic and always ready to learn, but also calm and composed to make quick and decisive decisions.
Overview
3
3
years of professional experience
Work history
Retail sales associate
Fishmarket
Edinburgh
2022.07 - 2024.10
- Collaborated with team members for efficient store operations.
- Maintained a tidy sales floor to enhance the shopping experience.
- Dealt with returns, ensuring customer satisfaction.
- Handled cash transactions accurately, maintaining financial integrity.
- Maintained tidy sales floor to enhance shopping experience.
- Handled cash transactions accurately maintaining financial integrity.
- Upheld company policies whilst interacting with customers and colleagues.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Facilitated smooth checkout process, reducing wait times for customers.
- Boosted store reputation with excellent customer service skills.
Retail sales associate
Asda
Edinburgh
2022.04 - 2022.06
- Managed customer lines for minimum wait times and high satisfaction.
- Tagged products quickly and accurately with price tags and stickers.
- Helped customers obtain specialised help for refunds and exchanges.
- Organised displays to promote inventory and encourage customer purchases.
- Followed visual merchandising packs to display new products and promotions.
Retail sales associate
Tesco
Edinburgh
2021.12 - 2022.02
- Handled cash transactions accurately, maintaining financial integrity.
- Managed stock levels for optimal store performance.
- Lead the training of new staff members to improve team efficiency.
- Contributed to sales targets through active promotion of products.
- Scanned products at high speed to make sure waiting lines weren't long.
Education
Civil Engineering
Edinburgh Napier University
Edinburgh 2022.09 -
Scottish Qualifications Certificate -
Trinity Academy
Edinburgh 2016.08 - 2022.05
Skills
- Foreign language fluency
- Results-Driven attitude
- Proactive initiative
- Customer service excellence
- Decision making
- Problem Resolution
- Creative thinking
Languages
Italian
Native
English
Fluent
Urdu
Upper intermediate
Timeline
Civil Engineering
Edinburgh Napier University
2022.09 -
Retail sales associate
Fishmarket
2022.07 - 2024.10
Retail sales associate
Asda
2022.04 - 2022.06
Retail sales associate
Tesco
2021.12 - 2022.02
Scottish Qualifications Certificate -
Trinity Academy
2016.08 - 2022.05