ALI AL SHAMARI
London,United Kingdom
Summary
Highly motivated and dedicated individual with a passion for continuous personal and professional growth in the Civil Engineering field . Throughout my life, I have always been driven to expand my knowledge and skills, allowing me to excel in various areas. Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to the organisation. Overall, an adaptable, proactive, and enthusiastic individual who thrives in dynamic environments. I am constantly seeking new challenges and opportunities to learn and grow, both personally and professionally. With solid educational background, practical experience, and passion for continuous improvement.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Hotel receptionist
London Star Hotel
London
03.2025 - Current
- Ensured smooth check-out process by promptly settling bills and confirming future bookings if required.
- Streamlined check-in procedure by efficiently handling guest documents.
- Ensured guest comfort with prompt attention to their needs and requests.
- Reduced wait times with high-speed processing of reservations.
- Provided hotel information for improved guest experience.
- Coordinated smoothly with housekeeping staff, ensuring rooms were ready on time.
- Maintained security measures, protecting guest personal information and privacy.
Bartender
Toro's Steakhouse
City of London
01.2024 - 12.2024
- Collaborated with team members to provide seamless service during busy periods.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
Customer Assistance
Milad
02.2023 - 12.2023
- Handled customer objections and product returns within 5-minute timeframe to minimise customer dissatisfaction.
- Provided helpful and attentive customer service resulting in positive feedback.
- Efficiently completed picking and packing duties, comfortably working autonomously or in team setting.
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
Waiter
Lezziz Charcoal Grill
06.2021 - 10.2022
- Maintained customer satisfaction and efficiency through clear communication with kitchen staff.
- Ensuring accuracy when collecting and managing payments. Always acting professionally.
- Working diligently to promote fantastic service.
Education
Extended diploma - Science
Newman Catholic College
NW10 3RN 01.2016 - 01.2018
GCSE -
Newman Catholic College
NW10 3RN 09.2016 - 07.2021
Bachelor's of Engineering - Civil Engineering
Kingstone University
09.2024 - 05.2025
Bachelor's of Engineering - Civil Engineering
Kingston University
Kingston upon Thames 09.2025 -
Skills
- Clear and confident communication skills
- Teamwork & communication
- Time management & organisation
- Problem-solving & adaptability
- Efficient IT skills - proficient with MS Office and Excel programs
- Excellent attention to detail
- Active Listening
- Interpersonal Skills
- Leadership
- Complaint handling and resolving
LANGUAGES
English
Native
Arabic
Native
Accomplishments
- Jack Petchey Award
Timeline
Bachelor's of Engineering - Civil Engineering
Kingston University
09.2025 -
Hotel receptionist
London Star Hotel
03.2025 - Current
Bachelor's of Engineering - Civil Engineering
Kingstone University
09.2024 - 05.2025
Bartender
Toro's Steakhouse
01.2024 - 12.2024
Customer Assistance
Milad
02.2023 - 12.2023
Waiter
Lezziz Charcoal Grill
06.2021 - 10.2022
GCSE -
Newman Catholic College
09.2016 - 07.2021
Extended diploma - Science
Newman Catholic College
01.2016 - 01.2018