ALFIYA NASAR
Oxford,United Kingdom
Summary
Dedicated assistant pathway administrator adept at fostering teamwork and seamless communication in fast-paced medical environments. Combines strong organizational skills with a compassionate approach to support healthcare teams and improve patient care pathways. Experienced in scheduling, data management, and delivering superior customer service aligned with healthcare standards.
Overview
4
4
years of professional experience
Work history
Assistant pathway administrator
Oxford University Hospitals NHS Foundation Trust
Oxford
2025.04 - 2026.03
- Assisted in managing high-volume administrative tasks in a fast-paced NHS environment while consistently meeting deadlines and maintaining quality.
- Demonstrates comprehensive knowledge of GDPR and relevant regulations to maintain accurate and compliant records
- Creative problem-solver keeps office running smoothly
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace
- Streamlined office operations by implementing efficient administrative procedures
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite
- Resolved 10–15 administrative and system-related issues monthly, reducing workflow delays and maintaining operational efficiency.
- Provided administrative support to clinical teams, coordinating 20+ patient-related communications and activities weekly to ensure smooth service delivery.
- Managed scheduling for 15–25 patient appointments and pathway-related activities daily, improving coordination and service efficiency.
Team member
Kfc
Oxford, Oxfordshire
2024.06 - 2025.04
- Delivered high-quality customer service in a fast-paced environment, handling 50+ customer interactions per shift while maintaining professionalism and efficiency.
- Handled customer enquiries and resolved issues professionally
- Worked collaboratively with team members to maintain operational efficiency
- Displayed teamwork skills to improve overall productivity
- Improved team communication by organising weekly meetings
- Organised staff rota to ensure smooth operation of duties
- Delivered orders promptly, ensuring high levels of customer satisfaction
Health care assistant
Witney Care Solutions
Oxford
2024.02 - 2024.06
- Assisted patients with daily care while maintaining dignity and respect
- Supported healthcare professionals in monitoring patient wellbeing
- Maintained accurate documentation of patient care activities
- Contributed to a supportive and compassionate healthcare environment
Palliative care assistant
Sadhbhavana Seva Samithi
2021.12 - 2023.03
- Scheduled appointments with healthcare professionals for regular check-ups
- Handled sensitive situations tactfully whilst respecting cultural beliefs and customs
- Managed health records meticulously maintaining privacy at all times
- Offered companionship to lonely patients, enhancing their mental well-being
- Virtual communication
- Discretion and confidentiality
- Customer relationship management systems
- Project Management
- Database administration
- Telephone etiquette
- Project management software experience
- Microsoft office suite proficiency
Education
Master of Science - International Business Management
Anglia Ruskin University
United Kingdom 9 2023 - 11 2024
Bachelor of Arts - English Language and Literature
Mar Ivanios College of Arts and Science
India 6 2017 - 4 2020
Skills
- Resourceful administrative professional
- Office management
- Customer service
- Database management
- GDPR and relevant regulations knowledge
- Creative problem-solving
- Technical troubleshooting
- Mail organization
- Administrative procedures implementation
- Secretarial support
- Internal communication
- Customer interaction
- Teamwork
- Staff rota organization
- Order delivery
- Patient care
- Monitoring patient wellbeing
- Documentation of patient care
- Cultural sensitivity
- Appointment scheduling
- Confidentiality
- Customer relationship management systems
- Project management software
- Project management software experience
Timeline
Assistant pathway administrator
Oxford University Hospitals NHS Foundation Trust
2025.04 - 2026.03
Team member
Kfc
2024.06 - 2025.04
Health care assistant
Witney Care Solutions
2024.02 - 2024.06
Palliative care assistant
Sadhbhavana Seva Samithi
2021.12 - 2023.03
Master of Science - International Business Management
Anglia Ruskin University
9 2023 - 11 2024
Bachelor of Arts - English Language and Literature
Mar Ivanios College of Arts and Science
6 2017 - 4 2020