Alfie Thomson
Oxford ,Oxfordshire
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Personable individual with genuine interest in providing excellent customer service and ensuring guest satisfaction. Possesses strong interpersonal skills and ability to swiftly adapt to new environments, complemented by keen attention to detail. Ready to contribute to creating memorable dining experiences and fostering welcoming atmosphere.
Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
4
4
years of professional experience
Work history
Waiter
La tua pasta
Bicester , Oxfordshire
2026.01 - Current
- Helped reduce waiting times by swiftly clearing tables after use.
- Accommodated special dietary requests, enhancing customer dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Explained dish components clearly to inform customers' decisions.
- Communicated efficiently with fellow team members, fostering harmonious working environment.
- Remained calm under pressure, ensuring better performance during peak hours.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Worked collaboratively with kitchen staff for efficient service delivery.
Carpenter
HWR
Oxford , oxfordshire
2025.03 - 2025.10
- Operated machinery safely according to company's health and safety guidelines, reducing workplace accidents.
- Mastered use of power tools to improve efficiency on job tasks.
- Demonstrated knowledge of different types of wood, leading to optimal project outcomes.
- Coordinated with other construction professionals, promoting collaborative working environment.
- Conducted regular equipment maintenance to ensure long-lasting performance.
- Completed all carpentry works within stipulated timeframes; timely delivery ensured.
- Adhered strictly to building codes during all carpentry works, ensuring compliance with regulations.
- Installed wooden structures such as flooring, doors, windows for enhanced property value.
Assistant teacher
Marsh Baldon Primary school
Oxford, Oxfordshire
2025.02 - 2025.02
- Assisted in managing classroom behaviour for safe learning environment.
- Maintained open communication with parents about their child's progress and behaviour.
- Supported pupils during field trips, ensuring safety whilst enhancing their learning outside of traditional classroom setting.
- Participated actively in regular staff training and professional development opportunities offered by school.
- Collaborated closely with teaching staff to create stimulating learning materials.
- Enhanced children's literacy skills through creative storytelling sessions.
- Incorporated modern technology into lessons to make them more engaging for students.
- Prepared classrooms for lessons, ensuring all necessary resources were available.
Shop floor assistant
JD
Oxford, Oxfordshire
2024.03 - 2024.12
- Executed merchandising tasks quickly, minimising disruption during peak hours.
- Supported sales team, boosting overall performance.
- Managed till operations efficiently with minimal errors.
- Improved store layout based on customer behaviour and preferences.
- Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
- Coordinated with management to implement promotional activities effectively.
- Handled customer queries promptly for increased satisfaction levels.
- Upheld company policies consistently within shop floor area.
Bricklayer
Barr construction
Thame, Oxfordshire
2024.04 - 2024.10
- Created aesthetically pleasing architectural features using innovative brick-laying techniques.
- Aligned laid bricks with plumb lines and levels, ensuring precise vertical horizontal positioning.
- Repaired damaged masonry units on historical buildings conserving architectural integrity.
- Collaborated efficiently with other tradespeople including carpenters, electricians and plumbers for comprehensive project completion.
- Strengthened building structures by applying mortar mixtures to bind bricks together.
- Enhanced structural stability by laying bricks, blocks and other construction materials.
- Conducted site clean-up post-construction to maintain safe working environment.
- Maintained high standard of workmanship whilst handling both new-builds and refurbishments.
Head waiter
Zigaa Turkish kitchen
Didcot , Oxfordshire
2022.06 - 2024.04
- Ensured accurate orders by effectively communicating with kitchen staff.
- Increased customer satisfaction by delivering prompt, courteous service.
- Provided discreet, unobtrusive service during private functions ensuring client privacy.
- Communicated regularly with management regarding customer feedback and staff performance issues.
- Coordinated linen, silverware, glassware requirements maintaining aesthetic appeal of restaurant.
- Implemented daily specials board, increasing variety of offerings.
- Trained new staff members, promoting consistent service standards across team.
- Promoted special events at restaurant resulting in increased bookings.
- Developed rapport with regular patrons to foster loyalty and repeat business.
Education
Diploma of Higher Education - Sports science
Velocity sports college
Oxford03.2026
NVQ Level 2 - Uniformed Public Service
City of oxford college
Oxford 11.2025
GCSEs - English
Wheatley park
Oxford 06.2025
Skills
- Teamwork
- Patient and calm nature
- Problem solving
- Attention to detail
- Adaptable
- Communication skills
- Organisation
- Confidence
- Eager
- Flexible
- Quick to learn
- Special dietary requirements understanding
- Serving techniques
- Friendly disposition
- Bill calculation
- Leadership
- Customer Service
- POS Systems
- Upselling
- Point of sale system operation
- Food and wine pairing
- Tactful communication
- Resilience under pressure
Languages
Polish
Elementary
A2
Accomplishments
- Upsold additional products, increasing monthly revenue [Number]%
Timeline
Waiter
La tua pasta
2026.01 - Current
Carpenter
HWR
2025.03 - 2025.10
Assistant teacher
Marsh Baldon Primary school
2025.02 - 2025.02
Bricklayer
Barr construction
2024.04 - 2024.10
Shop floor assistant
JD
2024.03 - 2024.12
Head waiter
Zigaa Turkish kitchen
2022.06 - 2024.04
Diploma of Higher Education - Sports science
Velocity sports college
NVQ Level 2 - Uniformed Public Service
City of oxford college
GCSEs - English
Wheatley park