Alfie Leather

• Facilitated daily operations through effective management of gym schedules and resources.
• Provided friendly customer service to enhance membership retention.
• Organised early morning boot camps to support busy professionals.
• Encouraged team cohesion through staff team-building activities.
• Adjusting environments for different age and ability ranges
• Co-led a team to win both health club of the year award and business of the year award

Key responsibilities and achievements:

• Managed customer orders and processed sales documentation accurately and efficiently.
• Liaised between clients, suppliers, and internal teams effectively.
• Using different softwares efficiently to ensure daily operations ran smoothly
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Key Responsibilities & Achievements:

• Managed and trained a team of 5-10 staff members, creating a healthy teamworking environment so that objectives were met
• Liaised closely with senior leadership to oversee stock control, ordering and profit/loss margins
• Balanced multiple tasks while maintaining attention to detail.
• Fostered good relationships with regular customers which increased customer loyalty towards the establishment.