Alfie Harbord-Read
Gravesend,KEN
Summary
A dedicated professional with a strong foundation in first aid proficiency and exceptional communication skills. Known for resilience under pressure and fostering positive customer interactions, ensuring a superior customer experience. Adept at team communication, contributing to cohesive and efficient team dynamics.
Overview
1
1
year of professional experience
Work history
Steward
Francis Read
West Kingsdown, Kent
2025.06 - Current
- Observed punctuality diligently, contributing positively to the team's efficiency.
- Delivered exceptional customer service for enhanced guest experience.
- Served customers courteously whilst maintaining a calm demeanour under pressure.
- Addressed customer complaints promptly, fostering improved customer relationships.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Cultivated a respectful atmosphere during contentious negotiations.
- Met passengers at entrance, verified tickets and directed individuals to locations.
- Evaluated patients to identify and address wounds, behavioural concerns and medically-relevant symptoms.
Education
Some College (No Degree) - Sport And Construction
Endeavour Academy
Bexleyheath, Bexley 09/2020 - 07/2025
Skills
- First aid proficiency
- Resilient under pressure
- Exceptional communication
- Team communication
- Positive customer experience
- Positive customer interactions
Affiliations
- Rugby
- Music
Accomplishments
I was a corporal in the army cadets dealing with situations in a team to receive positive outcomes and learning skills like leadership, map reading, providing first aid and tactics in the field
References
References available upon request.
Timeline
Steward
Francis Read
2025.06 - Current
Some College (No Degree) - Sport And Construction
Endeavour Academy
09/2020 - 07/2025