Courtney Windham
Erith,Kent
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work history
Receptionist
Dr shimmins and partners
Dartford, Kent
07.2025 - Current
- Managed phone calls, resulting in effective communication flow within the company.
- Assisted with administrative tasks, improving overall functionality of the office.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
Office administrator
Bluebird Care
Eltham, Greenwich
01.2024 - 06.2025
- Coordinated meetings and appointments, ensuring effective time management.
- Assisted in staff recruitment, contributing to building a strong team.
- Provided administrative support during high-pressure periods, aiding overall productivity.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Barista
Maywhit coffee shop
Eltham, Greenwich
10.2023 - 01.2024
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Collaborated with team members during busy periods improving workflow efficiency.
- Managed high volume orders during peak hours maintaining quality of service.
Care assistant
Bluebird Care
Eltham, Greenwich
12.2021 - 03.2022
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and customers alike.
- Enhanced quality of life with engaging in meaningful conversations and activities.
- Utilised effective communication skills whilst working closely with vulnerable individuals.
- Delivered exceptional care to elderly clients by assisting them with personal hygiene tasks.
- Prepared nutritious meals for improved client health.
- Upheld high levels of confidentiality in line with data protection regulations.
- Assisted with mobility exercises, promoting independence for clients.
- Managed medication schedules to ensure correct dosage at appropriate times.
- Maintained clean living environments for optimal health standards.
Education
GCSEs - English, Maths, Science
King henry school
Erith, Bexley 09/2016 - 05/2021
NVQ Level 4 - Lead practitioner
Paragon skills
Eltham, Greenwich 03/2025 -
Skills
- Positive outlook
- Patience and composure
- Telephone operation
- Flexible
- Customer Service
- Microsoft Office
- Organisation and efficiency
- Appointment management
- Multitasking ability
- Time efficiency
Timeline
Receptionist
Dr shimmins and partners
07.2025 - Current
Office administrator
Bluebird Care
01.2024 - 06.2025
Barista
Maywhit coffee shop
10.2023 - 01.2024
Care assistant
Bluebird Care
12.2021 - 03.2022
GCSEs - English, Maths, Science
King henry school
09/2016 - 05/2021
NVQ Level 4 - Lead practitioner
Paragon skills
03/2025 -