Alfie Finn
Salford,Greater Manchester
Summary
Dynamic and self-motivated professional with a strong foundation in product management and pricing, complemented by excellent communication and leadership skills. Demonstrates proficiency in problem-solving, visual merchandising, and social media engagement. Adept at staff development, scheduling coordination, and order processing, with a proven track record in stock replenishment and display building. Committed to leveraging interpersonal skills to drive team success and enhance customer satisfaction.
Overview
3
3
years of professional experience
2028
2028
years of post-secondary education
1
1
Certification
Work history
Sales Assistant
Lush
Manchester
2023.10 - Current
- Fostered and maintained relationships with key clients to support loyalty.
- Provided strong customer service by greeting and building relationships with key clients.
- Maintained knowledge of company products and services to make informed recommendations to clients.
- Arranged store products on shelves and promotional displays.
- Explained and demonstrated product features, focusing on customer comfort level and retention.
Supervisor
Lush Cosmetics
Manchester, Greater Manchester
2025.06 - 2026.03
- Reduced workplace conflicts through effective communication and negotiation skills.
- Delegated tasks appropriately, achieved a balanced workload among team members.
- Coordinated with other supervisors to maintain consistency across shifts.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Provided constructive feedback to staff for improved performance levels.
- Assisted in the recruitment process for hiring quality staff members.
- Trained new hires and set up mentoring relationships to drive team performance.
Christmas Temporary Supervisor
Lush
Manchester, Greater Manchester
2024.11 - 2024.12
- Set performance goals for staff members and helped teams meet important deadlines.
- Delegated tasks to team members according to individual strengths.
- Organized workflow tasks to prevent downtime and production gaps.
- Coordinated employee schedules according to availability and approved shift changes.
- Taught company procedures to new employees and increased progress by identifying areas of weakness.
Cleaner Hourly
Jewsons
2023.03 - 2023.10
- Safely handled cleaning chemicals to comply with guidelines and procedures.
- Observed aseptic techniques and wore PPE when cleaning rooms.
- Disinfected and sterilized equipment using germicides.
- Restocked supplies such as paper towels, toilet paper and soap throughout assigned locations.
- Utilized specialized equipment to clean carpets, upholstery and hard surfaces in commercial buildings.
Sales Assistant Hourly
Sketchers
2023.03 - 2023.10
- At Sketchers, I have significantly honed my customer service skills by proactively engaging with customers
- My primary responsibility involves assisting customers with their shoe requirements by recommending footwear that caters to their specific needs, such as flat feet, where I confidently suggest an arch-fit shoe
- These skills are crucial for closing a sale and building positive rapport with customers, further facilitated by a streamlined system that helps us finalize the sale and promote accessory sales
Christmas Temporary Sales Assistant
Lush
2022.10 - 2022.12
- My primary role at Lush was to talk and engage with the customers to fit their needs and help them with any queries or concerns they may have with the products or gift sets
- When customers had any questions about products or any other items Lush sold I would find out what problem or concern was, try to relate and then figure out a solution to help them
Education
Bachelor - Digital Marketing Candidate
UA92 University
SalfordL3 diploma - Graphic design and digital communication
The Manchester College
2024.06 - 2024.06
GCSE - MATHS, ENGLISH LITERATURE, ENGLISH Language, SCIENCE, ART, DANCE, FOOD AND NUTRITION
Newhouse Academy
2022.01 - 2022.01
Skills
- Excellent communication skills
- Experienced in leadership roles
- Proficient in problem-solving
- Product management and pricing
- Visual merchandising
- Self-motivated and driven
- Strong interpersonal skills
- Display building
- Product merchandising
- Social media engagement
- Order processing
- Scheduling coordination
- Staff development
- Stock replenishment
Certification
- Bronze Duke of Edinburgh
- L3 Emergency First Aid at Work
- L3 First Aid at Work
- BTEC Level 2 extended certificate in Teamwork and Personal Development in the Community
Affiliations
- Graphic Design
Timeline
Supervisor
Lush Cosmetics
2025.06 - 2026.03
Christmas Temporary Supervisor
Lush
2024.11 - 2024.12
L3 diploma - Graphic design and digital communication
The Manchester College
2024.06 - 2024.06
Sales Assistant
Lush
2023.10 - Current
Cleaner Hourly
Jewsons
2023.03 - 2023.10
Sales Assistant Hourly
Sketchers
2023.03 - 2023.10
Christmas Temporary Sales Assistant
Lush
2022.10 - 2022.12
GCSE - MATHS, ENGLISH LITERATURE, ENGLISH Language, SCIENCE, ART, DANCE, FOOD AND NUTRITION
Newhouse Academy
2022.01 - 2022.01
Bachelor - Digital Marketing Candidate
UA92 University